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Customer Service Advisor in Cardiff

2 months ago

Cardiff, Cardiff, United Kingdom Sequence HQ Full time

Job Title:
Customer Service Advisor

Location: Culverhouse Cross, Cardiff

Salary: £22,500 per annum

Days & Hours:

  • Mon
  • Fri, 8:30am 5:00pm (1hour lunch break)

Employment Type: Full-time, permanent

Company Overview:
Join our team as a highly motivated Customer Service Advisor at our Lettings Support Centre in Culverhouse Cross, Cardiff. We are part of Connells Group, a leading estate agency and property services provider in the UK.

Job Description:


As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords, and tenants.

A valid driving license and access to a car are required for this role.

Key Responsibilities:

  • Provide property management and tenancy administration support services
  • Coordinate repair and maintenance works efficiently
  • Arrange relevant safety checks as needed

Skills and Experience Required:

  • Understanding of estate agency operations
  • Strong customer service and administration skills
  • Resilient, detailoriented, and numerate
  • Excellent communication and organizational skills
  • Proficient in MS Office and IT systems

Benefits:

  • Training towards ARLA-NFOPP qualifications
  • Career development opportunities
  • Supportive and collaborative work environment
  • Employee Assistance Programme available 24/
  • Discounts on various services
  • 20% discount on Nuffield Gym memberships


Join our team of Customer Service Advisors who come from diverse backgrounds such as customer support, call centers, retail, hospitality, leisure, and care sectors.

Take the opportunity to work with a company that has been in the industry since 1936 and offers a range of services including residential sales, lettings, new homes, mortgage services, surveying, and conveyancing.


Connells Group UK is an equal opportunities employer, welcoming applications from all qualified candidates regardless of various backgrounds or characteristics.