Student Support Assistant

4 weeks ago

High Wycombe, Buckinghamshire, United Kingdom University of Buckingham Full time

SALARY & HOURS: £27,650 Full Time (35 hrs) fixed term to June 2025

The University of Buckingham has a unique atmosphere, unlike that of any other higher educational institution. Despite being the UK's smallest university and the only independent university to hold a Royal Charter, Buckingham has staff from over 60 countries, making it a truly distinctive work environment. Whichever of our locations you find yourself working in, you will be sure to feel a part of our friendly community.

Job Context

This role will be part of the Student Support Domain within the Faculty of Medicine and Health Sciences. The FMHS Student Support team provide support and administration for any factors that may impact a student's ability to study and succeed on the course. This includes pastoral support, academic support, professionalism support and faculty processes relating to health and wellbeing, mitigating circumstances, personal tutors, reasonable adjustments and professional body registration. The Faculty is split over two campuses, based at Buckingham and at Crewe and comprises of the School of Undergraduate Medicine, School of Health Sciences and School of Postgraduate Medicine. The role will be based physically at the Buckingham campus but there will be (remote) interactions with staff and students across both sites and there may be occasional visits to Crewe and/or placement provider sites.

Job Purpose

The overall aim of the Student Support Assistant role is to support cohorts/groups of students through transition periods and to identify and support individual students with specific areas of difficulty, helping them to manage their personal situations, develop their academic skills, access appropriate support and ultimately continue and succeed with their studies. The role will be a mix between working with individual students (either face to face or online) to discuss and support their individual situations and carrying out administrative tasks related to team processes and systems such as engagement monitoring, disability support and mitigating circumstances. This post is a fixed term post to cover a staff secondment.

Specific requirements of the role holder can be found in the job description document.

What can we offer you?

In addition to an Aviva Pension scheme, we offer:

  • Beautiful working environments
  • Employee Assistance Programme
  • Christmas closure
  • On-site gym and exercise classes
  • On-site catering facilities
  • University bookshop with staff discount (Buckingham campus)
  • Free on-site parking
  • Excellent opportunities to network and continue learning across a variety of departments
  • Nursery on-site (Crewe campus)
  • Discount of courses for staff and their families

Informal enquiries may be made to Dr Emma Spikings at

The closing date is Sunday 1st September 2024 and it is anticipated that interviews will be held week commencing 9th September 2024.

Please note: if successful, any offer is subject to standard checks, including qualifications, eligibility to work in the UK on a permanent basis and DBS (if applicable)

For further information and details of how to apply, please visit our website via the 'Apply' button above.

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