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Support Engineer

4 months ago

New Barnet London GB EN SH Cadent Full time

At Cadent we're excited to be part of the future of UK energy We've got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We're making a difference through innovation and new ways of working. Together we're shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.

Fuel A Thriving Career
  • Basic Salary of £26,935 whilst in training, increasing to £37,765 when fully qualified
  • Monthly Performance Bonus Scheme of up to a maximum of £375
  • Company van
  • Free Gym through our Gympass Scheme
  • Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
  • Virtual GP
  • Fantastic career development prospects with funded learning options, including internal and external learning and development.
  • We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what's possible for the role.
About The Role

Working as part of a team and assisting the Team Leader, you'll be responsible for attending gas escapes and carrying out appropriate repairs. You'll need to have exceptional customer service skills, be extremely enthusiastic and have the ability to promote safe working practice, whilst driving efficiency and maintaining compliant ways of working.

Your day to day duties will include:

  • Assisting the Team Leader
  • Attending gas leaks
  • Groundwork
  • Excavations and reinstatements
  • Utilising appropriate signing, lighting and guarding
  • Ensuring cable avoidance
  • Delivering equipment and tools where required
  • Patrol and plant protection
  • Working on deep excavations up to 2.5m
  • Working on a standby rota system

To carry out this role you must have a full valid drivers licence and be able to be clean shaven every day for health and safety

A bit about us

We're Cadent, and we're changing the face of energy forever.

We deliver gas to eleven million homes and businesses from the North West to North London, whilst operating and looking after the largest gas distribution network in the UK and managing the national gas emergency service freephone line on behalf of the whole gas industry.

We've built a place where everyone belongs, and we want you to be a part of it.

You can help us keep people warm, protect the planet, and enjoy tons of support and development opportunities to help you thrive because together, we'll fuel a career as unique as you are.

What's In It For You

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

  • Funding and support towards completing qualifications
  • Ample opportunity for progression within the business
  • Mentoring and guidance opportunities

Why Join Us

We offer a host of benefits to suit your lifestyle and support your well-being. These include:

  • Annual bonus
  • Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
  • 25 days holiday, plus statutory days, and an option to buy more
  • Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
  • Strong focus on supporting you as an individual including:
  • Flexible working
  • Strong commitments to ED&I
  • Generous family provision policies
  • Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
  • My Offers membership card - offering discounts and savings from hundreds of retailers
  • 2 paid volunteering days per year
  • Free gym access at the Ansty office, as well as a Gympass' scheme providing free or heavily subsidised local gym memberships

We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what's possible for the role.

Diversity and Inclusion

Don't meet every single requirement listed?

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive (disability) and the Cadent Military Community can't wait to welcome you

Circle Back Initiative

As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.

We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.

Be part of something big. Help shape the future of gas for generations to come.

What's next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.
To learn more about Cadent and what we do, visit our website at Home | Cadent )