SharePoint Administrator

4 weeks ago

Nottingham, Nottingham, United Kingdom Capita plc Full time

Smart DCC are on a mission for smarter energy by connecting homes and businesses to a secure network for digital smart meters. This network, and the data stored within it, wants to allow easier and quicker switching for consumers across the UK.

This is an exciting opportunity to join a high performing team and support with all SharePoint related activity. You will have a focus on access management and control, and contribute to core activities including user management, secure SharePoint site administration, and Azure Entra ID administration.

Use of Power Automate and Power Apps would be an advantage for the incumbent as this is a developing workstream.

Location: Discovery House, Ruddington, NG11 6JW

Salary: Up to 25,500 per annum, dependent on experience

Hours: Full-Time hours per week

Shifts: Monday - Friday 9am - 5pm

Capita is an equal opportunity and disability confident employer.

What will you deliver?

  • Deliver outstanding customer service standards by answering all queries promptly, remaining approachable, courteous and professional at all times.
  • Proactively manage customers' expectations through resolution of their requests.
  • Be an expert in following relevant Work Instructions and processes to ensure consistent delivery of service standards.
  • Contribute expertise to DCC when new processes are being designed and introduced that include use of SharePoint.
  • User management of DCC and external accounts, including the creation, amendment and deletion of accounts from Azure Entra ID as well as password resets when requested.
  • Liaison with external companies to ensure the accuracy of user accounts in relation to their own workforce processes.
  • Creation, configuration and secure management of SharePoint Sites.
  • Provide secure access management of DCC SharePoint, liaising with site owners and service providers where necessary for access approval.

What are we looking for?

  • Good knowledge of SharePoint and integration with MS Office.
  • Previous demonstrable experience of administering MS Entra ID and / or SharePoint.
  • Use of Power Automate / Power Apps an advantage.
  • An excellent attention to detail, with a strong awareness of security issues.
  • Ability to integrate into a small dedicated team.
  • A willingness to develop your technical knowledge in the role.

What can we offer you?

In this role, you will be given fantastic training and development for your career. You will also be given the following:

  • Up to 25,500 starting salary, dependent on experience.
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental plenty more
  • 23 days holiday (rising to 27) with the opportunity to buy extra leave
  • Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.

You'll be joining a large network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

Who are we?

SmartDCC is a Capita company. At Capita Experience we provide first-class customer services on behalf of other organisations and companies by phone, email, web and more. Our contact centres are home to thousands of customer service advisors, sales colleagues, collections agents and back-office processing staff. Working across 19 contact centres in the UK, India, Poland and South Africa, we pride ourselves on providing exceptional customer service to customers for a range of big-name clients like Virgin Media O2, Samsung, Transport for London, RSPCA and William Hill.

What's Next?

If this role is of interest to you, please click below to register, apply and track your progress A member of our Resourcing Team will review your application and be in touch.

Equal Opportunities

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email or call and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

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