Exam Operations Lead Temporary Cover

2 months ago

Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

The Team:

The Exam Operations team sit within the Student Administration section of Education Services, supporting the academic purposes of the University, and provides expert administrative support and advice to the University and Colleges relating to operational delivery of exams and reasonable adjustments for undergraduate and taught postgraduate courses.

The Role

This role delivers the examination service to all stakeholders including students, colleges and departments. This is a high quality, efficient and coordinated examination and assessment service that adapts to support the University's commitment to diversification of assessment.

The Exam Operations Lead will manage and direct the work of the team responsible for delivery of the service as well as develop solutions to problems and processes, collaborating with other units as needed.

Key responsibilities:

  • Arranging the day to day running of the service, allocating resource as demanded by the annual schedule of activity and duties
  • Working flexibly as diversification of assessment evolves
  • Supervising a team of administrators
  • Recruitment, allocation of and communication with casual staff supporting delivery of in person and online exams
  • Supporting the Head and Deputy Head in developing, implementing and embedding changes and improvements to current processes
  • Supporting stakeholders in the implementation of changes to policy and processes.
  • Develop and maintain strong working relationships with colleagues.

We invite applications from individuals who:

  • Have excellent interpersonal and communication skills
  • Have the ability to work collaboratively as well as independently
  • Embrace ownership of tasks
  • Are positive, helpful, approachable and have a diplomatic manner
  • Lead by example and are able to foster positive working relationships;
  • Are motivated and takes initiative
  • Are highly meticulous, accurate and organised
  • Are highly flexible and pro-active in approach
  • Are quick and comfortable to adapt to change
  • Have strong organisational skills and multi-tasking ability

The Exams team is part of the Student Administration Service within Education Services and exceptionally, you may be required to work on other tasks within Education Services if there is a change in priorities.

A hybrid work model is possible at certain times, however, the role requires some days per week in the office (exact days to be negotiated). During peak examination times, the Exam Operations Lead will need to be in the office full-time which also includes some Saturday and Bank Holiday working.

This post is fixed term for 15 months or until the return of the post holder, whichever is the earlier.

Applications are welcome from both external and internal candidates, including internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

When applying please upload your CV and cover letter outlining your suitability for the role and how you meet the essential criteria set out in the Person Specification (the knowledge, skills, and experience required for the role) in the Further Particulars. Candidates will be shortlisted and invited to interview based upon these criteria.

Informal enquiries can be directed by email to

This role will have a start date of no earlier than Monday, 23rd September 2024

To apply online for this vacancy and to view further information about the role, please click on the Apply button above.

If you have any queries regarding the application process please contact

£33,966 to £44,263 per annum

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