Technical Lead

1 month ago


Liverpool, Liverpool, United Kingdom Adecco Full time

Technical Lead - Onsite Deskside Support

Salary: GBP30-39,000 per annum

Liverpool - Onsite 5x a week

Candidates will be put through BPSS Clearance - must have full Right-to-Work in the UK

A Leading IT Consultancy is looking for a Technical Lead/Onsite Deskside Support specialist to provide technical support to end users on a client site based in Liverpool.

KEY SKILLS:

  • An in-depth knowledge and good understanding of Microsoft Windows OS (Windows 11 & Windows 10), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office.
  • Experience handling LTSC Channels and KIOSK is highly desirable
  • Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models
  • Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity
  • An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools, along with general etiquette

RESPONSIBILITIES:

  • Possess 2nd line responsibility for resolving incidents to SLA Maintain a


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