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Driver/Trade Counter Assistant

4 months ago

Nuneaton, Warwickshire, United Kingdom Meridian Business Support Full time
Do you want a trades and retail role that is interesting and with sociable working hours?
My client is looking for a Trade Counter Assistant/Driver for their Rugby Branch.

The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and excellent interpersonal skills.

You will be working as part of a small committed team in an interesting, growing marketplace.

THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE

Job description:
  • Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
  • Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
  • Provide exceptional customer service and support to new and existing customers
  • Picking, loading and delivering products to customers
  • 5 tonne flatbed trucks and LWB vans
  • Responsible for route planning, safe driving and keeping the Company vehicle clean
  • Supporting the Branch Manager with actions and activities on time, in full
  • Compliance with Health and Safety, company policies and procedures
  • Ensure excellence in customer service, operational standards and Branch sales targets are achieved
  • Support the delivery of sales targets whilst developing and maintaining positive customer relationships
  • Assist with the delivery of branch operations
  • Provide support and assistance to Branch colleagues as required
  • Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale
Person specification:
  • The ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required.
  • Passion and energy to deliver exceptional customer service and achieve business targets
  • A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
  • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
  • Good organisational skills, with ability to prioritise and use own initiative
  • Confident IT user, with experience of MS Office and industry standard software eg SAP
  • A full and valid driving license is essential, and a FLT licence could be a distinct advantage
  • Previous branch stock take experience could be a distinct advantage
  • Comfortable to work in a small team and on occasion, alone
  • Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
Benefits:
  • You will be rewarded with a very competitive basic salary
  • An excellent monthly bonus scheme
  • 33 days holiday (including statutory holidays)
  • Free Life Assurance Plan of 3x your Annual Salary
  • Option to join the Share Save Scheme at discounted rates, and share in our company success
  • Company Pension Plan
  • Employee discount on products
  • Discounts across many well-known online and high street retailers
  • A blend of training, including e-learning and on the job training to help your career development