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Trade Counter Sales Assistant

2 months ago

Nuneaton, Warwickshire, United Kingdom Eurocell plc Full time

ROLE: Trade Counter Sales Assistant

HOURS: 44 hours per week - Permanent Role

SALARY: £26,000 per year, with a realistic total earning potential of up to £30,000 per year

BENEFITS:

  • We offer a Christmas shutdown period
  • We only work occasional Saturdays, on a rota basis
  • We don't open our branches on Sundays
  • We close our branches at 4:30pm during the week, supporting your work-life balance
  • We offer a FREE Healthcare plan for all employees
  • We provide an exceptional monthly Branch Bonus
  • We offer genuine opportunities to make a difference and provide many exciting career pathways within Eurocell

WHAT WE OFFER OUR TRADE COUNTER SALES ASSISTANTS:

  • You will be rewarded with a very competitive basic salary of £26,000 per year
  • We offer an excellent monthly bonus scheme, which added to your salary would be up to £30,000 per year
  • You will receive 25 days holiday, plus statutory holidays - normally 33 days in total each year
  • We offer a FREE Healthcare plan for all employees
  • We provide Enhanced Maternity and Paternity benefit
  • We offer a Free Life Assurance Plan of 3x your Annual Salary
  • We provide a Christmas shutdown
  • We only work occasional Saturdays, on a rota basis, and no Sunday working
  • We close our branches at 4:30pm during the week, respecting your work-life balance
  • You will have the option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
  • We offer a Company Pension Plan
  • You will receive Employee discount on Eurocell products
  • You will have access to discounts across many well-known online and high street retailers
  • We provide a blend of training, including e-learning and on-the-job training to help your career development
  • We offer the Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
  • We have a Colleague Referral Programme; we pay you for successfully referring people to join our team
  • We offer excellent opportunities to grow with us, and progress your career
  • We provide industry-leading induction and training programmes

WHAT OUR TRADE COUNTER SALES ASSISTANTS DO:

  • Our Trade Counter Sales Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day-to-day branch operations
  • They are responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
  • They provide exceptional customer service and support to new and existing customers
  • They are responsible for picking, loading, and delivering products to customers via Eurocell's 3.5-tonne flatbed trucks and LWB vans
  • They are responsible for route planning, safe driving, and keeping the Company vehicle clean
  • They support the Branch Manager with actions and activities on time, in full
  • They comply with Health and Safety, company policies, and procedures
  • They ensure excellence in customer service, operational standards, and Branch sales targets are achieved
  • They support the delivery of sales targets while developing and maintaining positive customer relationships
  • They assist with the delivery of branch operations
  • They provide support and assistance to Branch colleagues as required
  • They maintain branch standards - including warehouse and stock management, front-of-house cleanliness, and point of sale

WHAT WE NEED FROM OUR TRADE COUNTER SALES ASSISTANTS:

  • We need passionate and energetic individuals who can deliver exceptional customer service and achieve business targets
  • We need a hands-on customer-focused approach, confident and happy to serve customers and proactively engage with potential future customers
  • We need a commercial approach to drive sales and maximise margins, while ensuring our customers always walk away happy
  • We need good organisational skills, with the ability to prioritise and use own initiative
  • We need confident IT users, with experience of MS Office and industry-standard software, such as SAP
  • We need a full and valid driving license, and a FLT license could be a distinct advantage
  • Previous branch stock take experience could be a distinct advantage
  • We need individuals who are comfortable working in a small team and on occasion, alone
  • Experience within a similar role, ideally in a trade/builders merchant/retail, glazing, or uPVC environment, could be a distinct advantage