Fashion Supervisor
1 month ago
About the Role
As a Supervisor in Harrods for Zimmermann in our Women's International Department, you will be the face of one of our most prestigious brands, providing a holistic shopping experience that is as unique as it is memorable. Zimmermann is an Australian Label, which stays true to its original vision, to have sophisticated femininity, clever colour combinations and delicate original prints. You will drive trade through building a loyal client base, arranging and hosting training sessions for the wider team, and delivering exceptional service standards. You will raise the profile of the brand and build extensive networks across the store to maximise sales and eventing opportunities.
You will be the key point of contact with the brand representatives externally, compiling detailed weekly reports and building a trusted relationship. In return, you'll enjoy a package that includes a salary of £30,160, access to a competitive commission scheme, up to 33% Harrods discount (including our restaurants) plus joining our generous pension scheme.
About You
As a seasoned retail professional, you will not only specialise in your own brand but will also have an in-depth appreciation of the wider industry and Harrods itself. You are driven by passion for our customers and delivering best in class service. You do this by putting customers at the heart of everything you do, building long-lasting client relationships and demonstrating exceptional product and Harrods knowledge. You will deliver excellence through detail, with proven experience in ensuring impeccable Visual Merchandising standards as well as diligent stock management.
You'll also have:
Self-motivation and be naturally curious, you will be keen to develop your product and industry knowledge An out-of-the-box mentality, to surprise and delight customers with exceptional customer service and interpersonal skills Exceptional organisational skills to keep the shop floor running smoothly Outstanding communication skills both written and verbal Ability to engage analytical approaches in driving the business of your brand About Us
Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
On top of this, you will receive a great set of benefits, great in-store discounts with extra 10% staff only days and a culture of recognition which celebrates and rewards individual achievement.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram
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