Café Assistant

1 month ago


Birmingham, Birmingham, United Kingdom University College Birmingham Full time

Job Purpose:

To effectively contribute to the daily operations of the Sixth Form outlet and to work closely with the other outlets across the campus.

Main Duties & Responsibilities:

To take orders, serve, package, receive payment, clean, and maintain stock levels.

Work collaboratively with a team to ensure that designated area(s) is fully operational, cleaned to an exceptional standard and ready for use.

Carry out end-of-day tasks including clean-down and till balance.

Prepare hot food in a timely manner, and in accordance with food safety policies and regulations.

Reduce waste and work towards being environmentally friendly and sustainable where possible.

To be a proactive positive team member, that is always willing to assist and help customers, so that they achieve the best experience.

To arrange equipment and order stock as required.

To guide and instruct staff within designated operational area on best practice procedures; to identify, deliver and follow-up on training needs.

To ensure compliance with the University's Food Safety Management System guidelines; to advise team members on appropriate cleaning procedures and ensure compliance with COSHH; to complete due diligence documentation (e.g. cleaning checklists, fridge temperature records).

To review operational effectiveness of designated area and take steps to enhance levels of customer service and improve efficiency.

To ensure practice is in line with the requirements of the General Data Protection Regulations.

To commit to upholding the principles of Safeguarding and the PREVENT agenda.

Any other duties commensurate with the nature and grade of the post.


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