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Oxford, Oxfordshire, United Kingdom Manpower UK Ltd Full time

Manpower is currently recruiting for an experienced Lodge Receptionist for a client based in the Oxford City Centre. This role is to start asap until September. Flexibility is required as the post holder will be expected to, on occasions, provide cover for both the early shift (06:45 - 15:30) and the late shift (15:00 - 23:45). These will occasionally fall on a weekend. There will also be the opportunity to take up overtime.

Details:

  • Rotational shift patterns
  • 13.93 per hour
  • The shifts are 8.75 hours long (over 4 days for full time)

Key duties:

  • Act as first point of contact for the College and provide an excellent and professional reception and general information service for College and University members, visitors and members of the public.
  • Assist guestroom reservations and the booking of teaching rooms if required.
  • Check guests in and out of bedrooms using the event management Software, EventPro.
  • Monitor the College switchboard and the Lodge and Bookings email boxes, ensuring enquiries have been responded to in a timely manner and filed correctly.
  • Receive and sort incoming mail and book parcels in /out ensuring all records are up to date.

Essential The successful candidate must demonstrate:

  • Experience of working in a customer focused role and the ability to deal with a range of customers.
  • Strong IT skills, including the ability to use Outlook, Word, Excel, and PowerPoint and to learn databases and other systems.
  • Flexibility to work different shift patterns and overtime when required.
  • The ability to work confidently, courteously and pro-actively as an individual and as part of a team, sometimes with little or no supervision.

Desirable

  • Experience of using an event management system.
  • Previous experience of working in a Lodge or hotel environment.
  • Previous experience of using an access control system (for issuing keys).


Apply today and we will be in touch.