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Director, Second Line Assurance, Europe

4 months ago


London, Greater London, United Kingdom Standard Chartered Full time

Responsibilities

Conduct, Financial Crime & Compliance (CFCC)'s vision is: Partnering to drive the right outcomes for clients and communities.

The Second Line Assurance (2LA) function within CFCC provides independent, effective, insightful and risk-based assurance across non-financial risk-types. Our vision is ONE approach, ONE plan, ONE mindset: a digital, commercial and risk based function that focuses on key risks that impact our clients, business and regulators; Insights that improve client experience and risk management; a talent bank recruiting, growing and delivering even stronger talent.

Strategy

  • Collaborate with and support their Head of Assurance, directly contributing to the overall strategy of the function through the development of the 2LA Annual Plan ("the Plan").
  • Contribute to any development of the 2LA Methodology ("the Methodology") as necessary; ensure that approved changes to the Methodology are communicated and cascaded to the team.
  • Coordinate and lead delivery of the Plan as required across first and second line of defence.

Business

  • When leading a Review, communicate outcomes to relevant stakeholders and support them in developing mitigating actions to correct identified issues.
  • Execute assigned review tasks within the designated business area; identify and record potential issues and ensure that these are formally evaluated according to the Methodology.
  • Actively engage in the Review processes, taking every opportunity to develop their knowledge and understanding of SCB Business and the execution of Assurance while delivering their tasks.
  • Ensure that key changes (to laws, rules, regulations) relevant to the execution of Assurance activities are communicated and cascaded to the Assurance team where necessary.
  • Support their Head of Assurance, demonstrating knowledge and capability to stakeholders in the delivery of the Plan for their area of responsibility; when required, acting as delegate for their Head of Assurance

Processes

  • In coordination with Program Team, fully engage in the collection of the relevant information to develop risk-based assurance reviews including participation in the 1st and 2nd Line Stakeholders discussions, gathering 1st and 3rd line testing, analysing the Global and Country Risk Assessments as applicable, to deliver consistency and efficiency across the consolidated plan
  • Manage all scoping and set up processes for assigned reviews. Prepare working papers and assign testing to members of the review team, as required.
  • Provide regular updates to stakeholders on status of reviews, information requests and potential issues arising from the review.
  • Ensure that all work papers required for assigned Reviews are completed to required quality standards and that all documentation is correctly filed, as required by the Methodology.
  • When assigned to lead a Review, ensure that completed reviews are correctly closed, and that all documentation is correctly filed, as required by the Methodology.
  • As required by the Methodology track issues throughout the issue lifecycle, capture and track the issue data in the relevant tracking tool and ensure the remediation of issues arising from assigned Reviews (and any other assigned task) is sustainable and validated before closure. In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure their Head of Assurance is informed, and action is taken quickly to remediate - or related activities are ceased.
  • Propose control enhancements and / or simplifications where appropriate; support all control checks required under the Operational Risk and Technology Framework ("ORTF").
  • Promote 2LA co-operation and partnership with GIA, regulators, peers and the industry.
  • Monitor quality standards for Reviews and take action to drive performance improvement where required.
  • Capture and communicate insights arising from Review execution; actively engage in driving improvement of the Methodology.
  • Drive skills management processes for managed staff, ensuring skills assessments are correctly completed and maintained.
  • Ensure the timely release of Review team members to their next task; actively manage assigned resources to ensure that tasks are completed on schedule; work closely with G&O to manage unexpected resource requirements.
  • 2LA fieldwork may require international travel for extended periods of time.

People and Talent

  • Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.
  • Promote the culture and practice of compliance with compliance standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a 'Here for good' culture and the Group Code of Conduct.
  • Stimulate an environment where forward planning prioritisation, deadline management and streamline workflows and collaborative, inclusive effective work practices are the norm.
  • Ensure the team have clearly articulated and well understood roles and responsibilities through appropriate job descriptions.
  • Ensure that all standard people management aspects are completed in a thorough and timely way, including objectives, appraisals and P3 process.
  • Complete mandatory training and ensure all staff complete their mandatory training.

Risk Management

  • Make recommendations to relevant stakeholders on possible risk management responses to identified risks and / or issues from assurance reviews; support them in the execution of mitigating actions.
  • Adhere to the required standards of risk management for the management of all Assurance processes.

Governance

  • Attend relevant leadership meetings, if required as delegate for their Head of Assurance.
  • Determine patterns and trends of identified issues across the relevant subject matter. Lead reviews, set appropriate corrective action to remediate, and report to appropriate governance forums.
  • Ensure that work delivered in their area of responsibility follows prescribed workflows and meets quality standards for the Assurance function with the required attention to detail and within the timelines set.
  • Swiftly escalate significant risks and issues arising from 2LA activities by notifying their Head of Assurance.
  • Provide accurate, timely and insightful reporting on CFCC and Operational Risk standards and operational performance as identified through oversight and assurance activities.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Group Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Role Specific Technical Competencies

  • CFCC 10 Core Technical Competencies
  • Planning: Tactical, Strategic
  • Process Improvement
  • Relationship Management

Qualification

  • Bachelor's degree or Equivalent required
  • Auditing, Risk Management, Compliance background required
  • Experience performing walkthroughs, risk assessments of the internal controls' environment, performing controls and substantive testing
  • Comprehensive knowledge of banking and investment product across client segments
  • Good knowledge of regional regulatory requirements, including recent regulatory reform
  • Previous review or assurance experience (compliance or audit reviews, operational risk reviews or testing, risk management)
  • Strong analytical skills, and confidence in interrogating data, processes and interviewing stakeholders.
  • Excellent oral and written communication skills - ability to present complex information clearly and concisely
  • Takes responsibility, ownership and accountability for own tasks and work output.
  • Licenses related to Financial Markets and supervision a plus (e.g. Series 7, 24). Certifications like International Compliance Association Diploma ("ICA Dip AML"), Certified Anti-Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), Certified Financial Crime Specialist (CFCS) are a plus (optional).

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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