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Field Service Engineer

4 months ago

Amersham, Buckinghamshire, United Kingdom Danaher Full time

Be part of something altogether life-changing

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we're pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What you'll do

The role will report into the UK Field Service Management structure.

The main territory will be within but not limited to the Liverpool, Sheffield, Birmingham region, with additional travel out of area as needed by business or customer demand. Some EU support may be required but will be by x-boarder support request only.

This position will be filled by an experienced field service engineer who has been active in the Life Sciences, Cell/Gene therapy, and chromatography fields. The individual will be trained in a range of technologies - PALL filtration and Cell Culture portfolio, AKTA chromatography, and Bioprocess equipment as required. Full product training with be given, with progression against a defined and tiered skill set expected to take approximately 3 years. Individual technical and personal development will be supported by the Field service management tier and formal mentoring with experienced engineers.

Onward progression will be by merit and opportunity within the wider UK/EMEA/Global teams/products and the evolving installed base.

  • The successful candidate will be able to demonstrate aptitude towards rapid, parallel, and repeatable execution of defined maintenance tasks to an aggressive timetable.
  • Be highly organized, Key Business Objectives (KBOs), pegged to the bonus structure will be defined.
  • Naturally driven to eliminate "wastes" at every opportunity, cognizant of the benefits of continual small improvements in areas that are under local control.
  • Pedantic in action, precise in documentation, and approachable in demeanor.
  • Resilient in the face of internal and external customers' demands to divert from primary tasks, but flexible enough to recognize the rare occasions that a concession may be necessary.
  • The role will be 100% customer-facing, all tasks can be carried out from the field via the mobile tools provided, or, subject to sufficient progression may be required to participate in our remote diagnostics/fix program which would typically represent 20% of the working week.

Who you are

  • HNC/Degree in engineering/scientific discipline or suitable transferrable experience, ideally based in the Liverpool, Sheffield, Birmingham area.
  • Can demonstrate through activity based examples from the workplace, aptitude to a field based technical role.
  • Established IT skills, the ability to configure/extend a home router/network for example and/or demonstrated ability of networking of Life Sciences or chromatography equipment in the field.

When you join us, you'll also be joining Danaher's global organization, where 68,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we'll empower you to push the boundaries of what's possible.

If you've ever wondered what's within you, there's no better time to find out.

#LI-Remote

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.