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Shop Manager
3 months ago
Sue Ryder Sherborne St, Bourton-on-the-Water, Cheltenham GL54 2BY
37.5 hours per week including weekends
£11.79 per hour plus competitive reward and benefit scheme
Be there when it matters.
Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.
Sue Ryder is one of the largest charity retailers in the UK with over 400 shops.
Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community.
We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.
We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores.
As a member of the retail team, you'll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle.
You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.
We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team.
About us
Sue Ryder Bourton is nestled just off the High Street behind The Manse Hotel and is popular with locals and tourists alike.
Our small and friendly shop always has something unusual to offer our customers with bric-a-brac being our speciality.We restock daily and have a varied range of items on sale, spanning everything from books and toys to a fantastic selection of quality ladies and men's wear.
Our new goods stock ranges from sweets, cards and homewares to our very poplar garden statues.Please pop in and see us, we are sure you will love our little shop as much as we do.
About youAre you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our Bourton-on-the-Water shop and contribute to the work we do across Sue Ryder
To be successful in this role you'll have the commercial awareness to deliver sales and meet deadlines combined with ability to plan and prioritise.
It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.
Other responsibilities include:
- As Shop Manager you will be using your skills and retail experience to drive business, push sales and achieve targets.
- Lead your team to deliver great customer service to our donors and customers.
- Work with the local community to generate sufficient donated stock to drive sales.
- Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance.
- Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
- Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
- Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
- Manage effective stock processes through the Epos operation.
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if parttime)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
Employee Networks
- LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
Closing date: 04th August
Interview date: 15th August
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage by contacting
Please follow the link below for more information on our commitment to diversity and inclusion –
If you want more than just a job, we want you.
Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need.
There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
We are there when it matters."
