Shop Manager

3 weeks ago

Bourton on the Water, Gloucestershire, United Kingdom Sue Ryder Full time
About the Role

We are seeking an experienced and proactive Shop Manager to join our team at Sue Ryder Bourton-on-the-Water shop. As a key member of our retail team, you will be responsible for driving business growth, delivering sales targets, and providing exceptional customer service to our donors and customers.

Key Responsibilities
  • Lead a team of volunteers to deliver great customer service and achieve sales targets
  • Work with the local community to generate donated stock and drive sales
  • Recruit, train, and retain a volunteer team, providing leadership and guidance
  • Manage effective stock processes to ensure the shop is well-merchandised with fresh, seasonal stock
  • Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives
What We Offer
  • Competitive benefits package, including 27 days holiday (rising to 33 with length of service) and company pension scheme
  • Staff discount with thousands of retailers and refer-a-friend scheme
  • Enhanced maternity, paternity, and adoption pay, as well as access to an employee support programme
About Us

Sue Ryder is a leading charity retailer with over 400 shops across the UK. We are committed to providing expert medical, practical, bereavement, and emotional support to those in need, and we rely on the generosity of our donors and customers to fund our services.

Our Bourton-on-the-Water shop is a popular destination for locals and tourists alike, offering a unique and varied range of items for sale. As a member of our retail team, you will have the opportunity to make a real difference in your community and contribute to the work of Sue Ryder.

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