Customer Assistant

Found in: beBee jobs GB - 2 weeks ago


Chelmsford, Essex, United Kingdom Marks and Spencer Full time

Summary

Service & Safety Customer Assistant - 27 hours - Temporary Contract

Shift Pattern
Mon
Tue
Wed
Fri
Sat

Due to the work requirements of this role we can't consider applications for anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the work place.

All the details

Service & Safety Customer Assistant - 27 hours - Temporary Contract

Shift Pattern
Mon
Tue
Wed
Fri
Sat

Due to the work requirements of this role we can't consider applications for anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the work place.

Key Accountabilities and Measures

Clearly identified to provide customers with a visible presence at the beginning of their shopping journey

Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques known to deter theft from the store

Flexible and trained to support other areas within the store i.e. Foods, C&H, Operations

Be knowledgeable of the store, support key marketing messages, latest products and top questions (e.g. what time do you close?)

Assist customers in navigating the store, recognising when a customer needs help and provide the right level of support

Thank our customers for shopping with us when they exit

Deal calmly and empathetically with people in a variety of retail circumstances, including confrontational situations

Respond to door alarms in a sincere and apologetic manner, resolving any issues the customer may have

Be a visible deterrent against violence, anti-social behaviour, targeted theft, till snatches and criminal activity to support a safe shopping environment.

Identify and monitor suspicious persons, activity or theft and take appropriate customer engaging actions as required to deter

Ensure all incidents are reported through the M&S Incident reporting process either through the Hicom app (on the Honey well) or into the Security Operations Centre, and to the police where necessary

Ensure that persons served with a trespass notice do not re-enter the site

Responsible for carrying store radio and engaging with police and other security personnel to improve service to M&S, this may include crime partnership meetings, agreed police meetings, shop watch schemes

Apprehend external thieves (only if necessary) in line with business policy and only if all components of theft are seen

Report any incidents of known or suspected internal theft or malpractice

Key Skills

Being confident with an easily felt presence and friendly and natural personality is essential

Strong communication skills with the ability to engage customers with ease

Ability to remain focussed at greeting customers and deterring suspicious activity

To have a natural empathy with our M&S brand and values, including service behaviours

To be self-motivated, willing to improvise and suggest or try new approaches

Able to maintain high standards of appearance and uniform standards

No requirement to be licensed, but good observation skills would be a benefit

Key Relationships and Stakeholders

Store Management team

Store Colleagues

Operational Security Manager

Regional teams (RLPMs/RCOMs)

Store Detectives

SOC

Police

Local Networks


  • Customer Assistant

    Found in: beBee jobs GB - 2 weeks ago


    Chelmsford, Essex, United Kingdom Marks and Spencer Full time

    SummaryService & Safety Customer Assistant hours - Temporary ContractShift PatternSun Mon Thu Fri Sat Due to the work requirements of this role we can't consider applications for anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the work place.All the detailsService & Safety...

  • Customer Assistant

    Found in: beBee jobs GB - 2 weeks ago


    Chelmsford, Essex, United Kingdom Marks and Spencer Full time

    SummaryCustomer Assistant -13.5 hours - Foods - Temporary PositionShift patternSun Mon Sat Due to the working hours of this role we can't consider applications for anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the work place.Base rate £12.00 per hour. Plus £3 per hour...

  • Manager on Duty

    Found in: beBee jobs GB - 5 days ago


    Chelmsford, Essex, United Kingdom RedCat Pubs Full time

    Manager on Duty - The Hare - RoxwellFront of House supervisor - upto 10ph+tips Come and enjoy working with the great team at The Hare. Beautiful environment with a great client base and an opportunity to grow your career. We are looking for an ambitious, respectful and commercially aware leader, who is not afraid to roll their sleeves up, lead by example and...

  • Relief Chef

    Found in: beBee jobs GB - 2 weeks ago


    Chelmsford, Essex, United Kingdom Temp All Staffing Ltd Full time

    *Relief Chef**£14 - £17 per hour *Chelmsford, Essex*_*Job Summary*_Temp All Staffing are currently preparing for a busy summer season and are recruiting for relief Chefs on behalf of various client based in and around Chelmsford. The successful candidates will be working as part of the catering team, responsible for the preparation and serving of meals to...

  • Relief Chef

    Found in: beBee jobs GB - 9 hours ago


    Chelmsford, Essex, United Kingdom Temp All Staffing Ltd Full time

    *Relief Chef**£14 - £17 per hour (from April)*Chelmsford, Essex*_*Job Summary*_Temp All Staffing are currently preparing for a busy summer season and are recruiting for relief Chefs on behalf of various client based in and around Chelmsford. The successful candidates will be working as part of the catering team, responsible for the preparation and serving...

  • HR Systems and Data Adviser

    Found in: beBee jobs GB - 2 weeks ago


    Chelmsford, Essex, United Kingdom Anglia Ruskin University Full time

    About ARU:ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful...

  • HR Systems and Data Adviser

    Found in: beBee jobs GB - 6 days ago


    Chelmsford, Essex, United Kingdom Anglia Ruskin University Full time

    About ARU:ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful...

  • Quality Inspector

    Found in: beBee jobs GB - 2 weeks ago


    Chelmsford, Essex, United Kingdom CloudNC Ltd. Full time

    Who are CloudNC?CloudNC's mission is to make single-click manufacture a reality.We build software that automates control of CNC machines - metalcutting robots that make >$1Trn of components every year, for anything from aircraft to iPhones to cars.Worldwide over 100 million hours are spent painstakingly programming these incredible machines by hand every...

  • Claims Handler

    Found in: beBee jobs GB - 2 weeks ago


    Chelmsford, Essex, United Kingdom Office Angels Full time

    Title: Claims HandlerLocation: ChelmsfordSalary: 27, ,000Days/ Hours of work: Monday - Friday, 09:00 - 17:00 BenefitsOn-site parking25 days holiday plus bank holidaysFrequent socials, including Summer and Christmas partiesEnvironmentally conscious - you'll be supplied with sustainable products Company lunchesExcellent progression opportunitiesOpportunity to...

  • Reporting Accountant

    Found in: beBee jobs GB - 1 week ago


    Chelmsford, Essex, United Kingdom Woodland Global Ltd Full time

    Woodland Global are currently recruiting a confident qualified / part qualified Reporting Accountant. The Reporting Accountant will report to the Group Management Accountant and form part of the Finance team. As part of this team, you will be supporting the smooth running of the financial reporting of the business with a particular emphasis on statutory...

  • Customer Assistant

    2 hours ago


    Chelmsford, United Kingdom M&S Full time

    **Summary** Customer Assistant - In Store Bakery - Chelmsford Westway - This is a Temporary Position Base rate £12.00 per hour. Full training will be given. Shift Pattern: Sunday 07:00 - 15:00 Saturday 07:00 - 15:00 **All the details** Customer Assistant In Store Bakery - Chelmsford Westway - This is a Temporary Position Base rate 12.00 per...

  • Customer Assistant

    2 hours ago


    Chelmsford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations - Chelmsford Westway - This is a Temporary Position Base rate £12.00 per hour. This role is largely warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in fridges/freezers. Full training will be given. Shift Pattern: Wednesday 06.00 -...

  • Customer Assistant

    2 hours ago


    Chelmsford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operations - Chelmsford Westway - This is a Temporary Position Base rate £12.00 per hour. Plus additional £3.00 per hour unsocial premium for hours worked between 22.00-06.00 This role is largely warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in...


  • Chelmsford, United Kingdom Assets for Life Ltd Full time

    **Client Liaison Assistant - OTE £35k-45k per year - Chelmsford** **The Role** Are you a customer-focused individual with excellent organizational and communication skills? Do you want to work for a reputable company that values its customers and is committed to exceeding their expectations? If so, then Assets for Life has the perfect opportunity for...

  • Customer Service Assistant

    Found in: Talent UK C2 - 1 week ago


    Chelmsford, United Kingdom Chelmsford City Council Full time

    Join Our Team at Chelmsford City Council! to learn about us, Our Values, Our range of Benefits and more!   We are seeking an enthusiastic and motivated individual who has good customer service skills and is experienced in communicating with a range of people, to join our team. This role provides customer service and administrative support to services...


  • Chelmsford, Essex, United Kingdom SLS Recruitment Full time

    Sales Assistant - Immediate starts available - Chelmsford Our client is currently recruiting for sales and customer service assistants due to their recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can-do...

  • Customs Broker

    1 week ago


    Chelmsford, United Kingdom Alchemy Global Talent Solutions Ltd Full time

    We are partnering with a customs brokerage organisation who is seeking a Customs Broker to join their team in Chelmsford. This role will be responsible for facilitating the import and export of goods in compliance with national and international customs regulations. Responsibilities: * Ensure all import and export activities comply with relevant customs...


  • Chelmsford, United Kingdom School Space Full time

    **Community Connector** **_ (Local Key Holder / School Lettings Assistant)_** - Are you a community minded individual that wants to help schools fight the funding cuts? - Do you have fantastic time keeping skills and a love for working with people? - Have you been looking for a role in the evenings/weekends to fit around your other commitments? If you've...

  • Customs Broker

    Found in: Appcast UK C C2 - 1 week ago


    Chelmsford, United Kingdom Alchemy Global Talent Solutions Full time

    We are partnering with a customs brokerage organisation who is seeking a Customs Broker to join their team in Chelmsford. This role will be responsible for facilitating the import and export of goods in compliance with national and international customs regulations.Responsibilities:Ensure all import and export activities comply with relevant customs laws,...

  • Customs Broker

    Found in: Appcast UK C2 - 1 week ago


    Chelmsford, United Kingdom Alchemy Global Talent Solutions Full time

    We are partnering with a customs brokerage organisation who is seeking a Customs Broker to join their team in Chelmsford. This role will be responsible for facilitating the import and export of goods in compliance with national and international customs regulations.Responsibilities:Ensure all import and export activities comply with relevant customs laws,...

  • Customs Broker

    Found in: Talent UK 2A C2 - 2 weeks ago


    Chelmsford, United Kingdom Alchemy Global Talent Solutions Full time

    We are partnering with a customs brokerage organisation who is seeking a Customs Broker to join their team in Chelmsford. This role will be responsible for facilitating the import and export of goods in compliance with national and international customs regulations.Responsibilities:Ensure all import and export activities comply with relevant customs laws,...

  • Customs Broker

    Found in: Whatjobs ES C2 - 5 days ago


    Chelmsford, United Kingdom Alchemy Global Talent Solutions Full time

    We are partnering with a customs brokerage organisation who is seeking a Customs Broker to join their team in Chelmsford. This role will be responsible for facilitating the import and export of goods in compliance with national and international customs regulations. Responsibilities: Ensure all import and export activities comply with relevant customs...

  • Customs Broker

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Chelmsford, United Kingdom Alchemy Global Talent Solutions Full time

    We are partnering with a customs brokerage organisation who is seeking a Customs Broker to join their team in Chelmsford. This role will be responsible for facilitating the import and export of goods in compliance with national and international customs regulations.Responsibilities:Ensure all import and export activities comply with relevant customs laws,...


  • Chelmsford, Essex, United Kingdom SLS Recruitment Full time

    Sales Assistant - Immediate starts available - Chelmsford Our client is currently recruiting for sales and customer service assistants due to their recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can-do...


  • Chelmsford, United Kingdom Parker Jones Group Full time

    As our Customer Service Coordinator, you will be responsible for providing a first-class level of customer service through assisting customers. You will be working within a small team, assisting with the rectification of defects whilst properties are within the warranty period. Liaising with purchasers and sub-contractors to enhance the customer experience...

  • Sales Assistant

    5 days ago


    Chelmsford, United Kingdom Dunelm Full time

    **Overview**: **Sales Assistant.** **Pay - £7.37 - £11.70 per hour.** Our store in **Chelmsford** **is looking for a minimum **20**hrs** per week **Sales Assistant**. You will need to be **fully flexible over the course of the week**. The hours will be spread across the week but will include at least **one evening** and a **Saturday or Sunday...


  • Chelmsford, United Kingdom L&B Ventilation Supplies LTD Full time

    Due to our continued growth, we are recruiting for a Sales Assistant / Order Processor to join our Sales Team. The role will be responsible for a number of tasks in the office including but not limited to the following: - Processing orders / checking existing orders - Checking stock with supplies / stores - Typing quotes **Requirements**: - Can handle a...

  • Customer Assistant

    Found in: beBee S GB - 2 weeks ago


    Chelmsford, Essex, United Kingdom Marks and Spencer Part time

    SummaryCustomer Assistant -13.5 hours - Foods - Temporary PositionShift patternSun 17.00-21.00Mon 18.00-23.00Sat 18.23.00Due to the working hours of this role we can't consider applications for anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the work place.Base rate £12.00 per...

  • Office Assistant

    7 days ago


    Chelmsford, United Kingdom CDC & The Hanger Store Full time

    **Office Assistant - Job description** **Chelmsford distribution centre, 3 days per week, 9am - 5pm (including 30 mins lunch break). Potential flexibility on days and hours - please say which days you are available.** **Key responsibilities** **Customer Service**: - Answer telephone & deal with queries and general enquiries - Assist with chat line and...

  • Conveyancing Assistant

    Found in: Talent UK 2A C2 - 5 days ago


    Chelmsford, United Kingdom Cooper Lomaz Recruitment Ltd Full time

    We are working with a fantastic law firm based in Chelmsford who offer a friendly, supportive and collaborative workplace with plenty of support and a varied workload.They are looking for an experienced legal assistant with a background of working in residential conveyancing.Admin tasks & assisting with various elements of the conveyancing processSupporting...