Customer Service Assistant
4 weeks ago
Join Our Team at Chelmsford City Council to learn about us, Our Values, Our range of Benefits and more
We are seeking an enthusiastic and motivated individual who has good customer service skills and is experienced in communicating with a range of people, to join our team. This role provides customer service and administrative support to services within the Public Places Directorate, which are supported from Freighter House.
In order to assist with the effective delivery of these services we are looking for applicants with a proven track record in similar work, including experience working with a range of computer packages and administration tasks to provide a high quality of service, to deal with all customer enquiries by email, letter and phone. Numeracy and literacy skills are essential for this role.
As part of our accreditation with Essex Family Friendly Employers Charter, this full-time role can be offered on a job share or part-time basis, providing we are able to recruit to the remaining hours. Further information on the family friendly charter can be found:
Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment vetting which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.
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Customer Service Assistant
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