Office Assistant

4 weeks ago


Chelmsford, United Kingdom CDC & The Hanger Store Full time

**Office Assistant - Job description**

**Chelmsford distribution centre, 3 days per week, 9am - 5pm (including 30 mins lunch break). Potential flexibility on days and hours - please say which days you are available.**

**Key responsibilities**

**Customer Service**:

- Answer telephone & deal with queries and general enquiries
- Assist with chat line and respond to queries
- Assist with order queries, returns, replacements etc
- Place orders onto required order software, ready for despatch
- Book deliveries and arrange shipping for customers

**Accounts**:

- Filing & entering purchase invoices
- Filing proof of export for VAT
- Matching online payments to orders & completing sales invoices
- Checking sales orders for prices and delivery costs before completing
- Assisting credit control, chase letters etc
- Update customer information

**Other Responsibilities**:

- Ordering stationery and consumables
- Assist Marketing with samples and mailshots etc

**Skills Required**:

- Ability to work as part of a team, to follow instructions and show respect for colleagues
- Ability to work at a reasonable pace, once fully trained
- Accuracy and attentiveness to detail
- Basic literacy and numeracy skills
- Punctuality and tidiness
- Ability to work independently and take responsibility for allocated jobs, once fully trained.

**Job Types**: Part-time, 3 days a week

**Salary**: From £12.50 per hour

**Job Type**: Part-time

**Salary**: From £12.50 per hour

Expected hours: No less than 24 per week

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Day shift
- No weekends

Work Location: In person

Application deadline: 07/04/2024


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