Referral and Advice Officer

Found in: beBee jobs GB - 2 weeks ago


Bedford, Bedford, United Kingdom Blue Arrow Ltd Full time
If you're a hard-working, reliable person and you enjoy working in fast-paced environments, then we want to hear from you.

Referral and Advice Officer
Salary: £11.44 per hourLocation: Bedford, MK42Hours: Monday-Friday- 8:45am - 5.20pmTill June
We have a fantastic opportunity for a Referral and Advice Officer in Bedford 's Integrated Front Door (Multi Agency Safeguarding Hub) to help deliver positive outcomes for children and young people.

As Screening Officer, you will be responsible for processing all referrals and requests for children's social care services, making decisions on the most suitable response based on the child's needs and the level of risk and passing on referrals to the most appropriate service.

The multi-agency team deals with all referrals where there are safeguarding concerns about the child, or the child is thought to be at risk of significant harm and where the case is likely to reach the threshold for a statutory social work service.

The ideal candidate will have excellent communication and organisational skills as you will be representing the front line for all incoming call/correspondence for the IFD service. Ideally, you will have office administration experience, especially in, Outlook, word processing as well as experience of working within the Children sector.

You will be able to listen, record sensitive information accurately and effectively, and possess a good understanding of issues in relation to child protection and children in need.

We take pride in getting it right first time and you will receive the training and support you deserve to help you deliver for this already first-rate service from day one. If you have the commitment, drive, and ability to deliver high service standards across the borough, then you are the person we are looking for.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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