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Private Ambulance Crew Scheduled Days
2 months ago
Permanent
Job Sector:Customer Service
Region:North West
Location:Knutsford
Salary:£28,524.60 to £28,524.60 per annum
£28,524.60 per annum
Posted:11/07/2024
Recruiter: Pure Cremation
658
Private Ambulance Crew – Scheduled DaysLocation: KnutsfordSalary: £28,524.60 per annumAbout UsPure Cremation Limited is a specialist Company providing Direct Cremation funeral services. The team has more than 30 years' experience of serving the bereaved and the people that matter to them. We have incredibly talented teams who provide the highest standard of care to our customers and their loved ones.
The main purpose of the role is collecting the deceased from the place of containment and bringing them back to our care at our modern purpose built facility in Knutsford. You will largely work on your own, but if the circumstances require it you will be teamed up with a colleague. Due to our continued growth plans, we are looking to hire Private Ambulance Crew Scheduled Days, to work at our purpose-built facility in Knutsford.
The successful candidate will be responsible for:To collect the deceased from their place of containment and bring them into the Company's care in a manner which affords the deceased both respect and dignity, in line with the Company's process and procedures and prevailing best practice. To transport the deceased as instructed to Crematorium or other venues as applicable. To act as a Brand Ambassador for the Company, ensuring that all activity undertaken reflects the company in a positive way and delivers exemplary Customer Service.
Key skills requirementAppearance – Be smart and well presented in the provided uniform at all times, ensuring that your vehicle is presented in a similar manner. Communication – Have excellent listening and communication skills to be able to answer customer questions, extract appropriate information and deliver outstanding Customer care; being especially aware that some customers may be vulnerable. Accuracy – Must have the ability to record information in an accurate way and ensure that all process and procedures are adhered with in a methodical and compliant way.
IT Skills -Become expert in the use of the Body Tracking Application and ensure 100% compliance with its utilisation. The successful applicant will hold a valid full driving licence with no less than 6 points and be willing to travel across the whole of England and Wales. The role is also subject to a DBS (Criminal Records) check.
You will be physically fit as the role is physically demanding, and involves manual handling. You will also be smart in appearance, respectful and caring of both the deceased and the families that we serve. As an ambulance operative covering the day shift, over two set days a week (working 16 hours per week).
There may be a need to be flexible with the hours if the scheduled collections determine this, for which overtime will be paid. Benefits:A modern working environment with free on-site parking.30 days Annual leave plus Bank HolidaysCompany Pension, Health Cash Plan, Life Assurance, all upon successful completion of a 3 month probationary period. A rapidly growing company with ambitious plans and the chance to grow and progress as new opportunities arise.
A friendly and fun team who like working together and building a strong team ethos. All training will be provided so no previous experience required. If you would like to be part of The Pure Family, where your hard work and commitment will be truly valued, and you enjoy working with friendly, supportive, and welcoming people, then we would love to hear from you.
Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement. All gaps in your CV must be disclosed.
