Current jobs related to Temporary Customer Service Advisor - London, Greater London - BELSTAFF

  • Customer Service Administrator Advisor

    12 hours ago

    London, Greater London, United Kingdom Chooseulverston Full time

    Customer Service Administrator Advisor OpportunityWe are seeking motivated individuals to participate in nationwide and local paid Focus Groups and Market Research assignments. As a Customer Service Administrator Advisor, you will have the flexibility to take part in discussions online or in person.Key Responsibilities:Complete written surveys provided for...

  • Customer Service Administrator Advisor

    1 day ago

    London, Greater London, United Kingdom Chooseulverston Full time

    Customer Service Administrator Advisor OpportunityWe are seeking motivated individuals to participate in nationwide and local paid Focus Groups and Market Research assignments. As a Customer Service Administrator Advisor, you will have the flexibility to take part in discussions online or in person.Key Responsibilities:Complete written surveys provided for...

  • Customer Service Advisor

    5 days ago

    London, Greater London, United Kingdom ERES Full time

    {"h1": "Customer Service Advisor", "p": "We are seeking a highly skilled and passionate Customer Service Advisor to join our Eres team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded. You will work closely with our Customer Service Team to...

  • Customer Service Advisor

    5 days ago

    London, Greater London, United Kingdom ERES Full time

    {"h1": "Customer Service Advisor", "p": "We are seeking a highly skilled and passionate Customer Service Advisor to join our Eres team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded. You will work closely with our Customer Service Team to...

  • Customer Service Advisor

    3 days ago

    London, Greater London, United Kingdom ERES Full time

    {"h1": "Customer Service Advisor", "p": "We are seeking a highly skilled and passionate Customer Service Advisor to join our Eres team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded. You will work closely with our Customer Service Team to...

  • Customer Service Advisor

    3 days ago

    London, Greater London, United Kingdom ERES Full time

    {"h1": "Customer Service Advisor", "p": "We are seeking a highly skilled and passionate Customer Service Advisor to join our Eres team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded. You will work closely with our Customer Service Team to...

  • Customer Service Advisor

    5 days ago

    London, Greater London, United Kingdom ERES Full time

    {"h1": "Customer Service Advisor", "p": "We are seeking a highly skilled and passionate Customer Service Advisor to join our Eres team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded. You will work closely with our Customer Service Team to...

  • Customer Service Advisor

    5 days ago

    London, Greater London, United Kingdom ERES Full time

    {"h1": "Customer Service Advisor", "p": "We are seeking a highly skilled and passionate Customer Service Advisor to join our Eres team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded. You will work closely with our Customer Service Team to...

  • Customer Service Advisor

    5 days ago

    London, Greater London, United Kingdom ERES Full time

    {"h1": "Customer Service Advisor", "p": "We are seeking a highly skilled and passionate Customer Service Advisor to join our Eres team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded. You will work closely with our Customer Services Team Manager...

  • Customer Service Advisor

    5 days ago

    London, Greater London, United Kingdom ERES Full time

    {"h1": "Customer Service Advisor", "p": "We are seeking a highly skilled and passionate Customer Service Advisor to join our Eres team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded. You will work closely with our Customer Services Team Manager...

  • Customer Service Advisor

    2 days ago

    London, Greater London, United Kingdom Capita plc Full time

    Customer Service Advisor OpportunityWe are seeking an experienced customer service professional to join our fast-paced team as a Housing Benefits Customer Service Advisor in Victoria.Key Responsibilities:Provide exceptional customer care and deal with customers in a courteous and professional manner.Complete daily work on EG for performance management and...

  • Customer Service Advisor

    2 days ago

    London, Greater London, United Kingdom Capita plc Full time

    Customer Service Advisor OpportunityWe are seeking an experienced customer service professional to join our fast-paced team as a Housing Benefits Customer Service Advisor in Victoria.Key Responsibilities:Provide exceptional customer care and deal with customers in a courteous and professional manner.Complete daily work on EG for performance management and...

  • Customer Service Representative

    4 days ago

    London, Greater London, United Kingdom Love Success Recruitment Full time

    Temporary Customer Care AdvisorLocation: Hybrid - Farringdon, London£94 per hourHours: 35 per week (Monday to Friday)Job SummaryWe are seeking a highly motivated and customer-focused Temporary Customer Care Advisor to join our Fundraising & Marketing division. As a key member of our team, you will play a vital role in engaging and inspiring supporters over...

  • Customer Service Representative

    4 days ago

    London, Greater London, United Kingdom Love Success Recruitment Full time

    Temporary Customer Care AdvisorLocation: Hybrid - Farringdon, London£94 per hourHours: 35 per week (Monday to Friday)Job SummaryWe are seeking a highly motivated and customer-focused Temporary Customer Care Advisor to join our Fundraising & Marketing division. As a key member of our team, you will play a vital role in engaging and inspiring supporters over...

  • Customer Service Resource Coordinator

    3 days ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    4 days ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Operations Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Operations Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Advisor

    2 days ago

    London, Greater London, United Kingdom Halfords Group PLC Full time

    Join Our Team as a Customer Service AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience in our stores.About the Role:Provide...

  • Customer Service Advisor

    2 days ago

    London, Greater London, United Kingdom Halfords Group PLC Full time

    Join Our Team as a Customer Service AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience in our stores.About the Role:Provide...

Temporary Customer Service Advisor

4 months ago

London, Greater London, United Kingdom BELSTAFF Full time
Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.

Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.

A bit about Belstaff

Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers - both old and new. We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.

We are currently searching for a Customer Service Advisor to join our team on a temporary basis until the 9th August 2024 to support during peak season. Our successful candidate will have experience of looking after customers in a contact centre environment, with a high level of enthusiasm, communication and attention to detail, and puts our customers' needs at the heart of every decision.

We are looking for someone who will be responsible for:

Delivering a best in class service that will drive an Excellent Customer Satisfaction rating by being a brand ambassador and demonstrating the Belstaff values throughout all customer interactions Supporting with customer contacts and responding to customer enquiries across multiple platforms at the same time within SLAs Handling a high volume of incoming calls, live chat, social and email tickets Placing customer orders and advising on products Responding to customer order queries and providing accurate, live and complete information, always keeping delivering an omnichannel experience across online and in store in mind Supporting stores and resolving issues Dealing with customer returns and making decisions with the best outcomes for both the customer and the business Working cross functionally with Head Office teams to obtain necessary information and resolve any customer issues Providing feedback and supporting across the Ecommerce function Developing a trusting relationship with our delivery service providers to resolve any issues as quickly as possible Keeping up to date records of customer interactions using the relevant tools We are looking for someone who has:

Fluency in English in order to respond to customers both orally and in writing Experience working in a customer service contact centre environment Passion to deliver a consistently high level of customer experience that exceeds expectations A strong ability to retain and share information about the Belstaff legacy, product and current campaigns to engage and excite customers Patience and sympathy to actively listen to customers, build rapport and probe further as required Experience on Zendesk is desirable Confidence using the Microsoft Office Suite Fluency in additional languages would be beneficial We are looking for someone who is:

Inspired by working for Belstaff Exceptionally detail oriented and outstandingly organised A strong problem solver with a solutions oriented approach Confident to make decisions within the agreed ways of working framework Keen to share ideas and outcomes with the team Self motivated and able to multitask and prioritise Engaged by working in a dynamic and fast paced environment Where to from here?

We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.