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Services Administrator

3 months ago

London, Greater London, United Kingdom Chance UK Full time

Introducing Chance UK

Join Our Team

Do you believe every child deserves the chance of a better future?

We're a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge.

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience.

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children's and families' lives. You will be a core part of our team, so it is vital you share our values and support our mission.

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND).

We value our team through offering a range of benefits, including:

  • 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day and additional leave over Christmas
  • Matched pension contributions up to 5%, entitlement from the start of your employment
  • Enhanced maternity/paternity and shared parental leave
  • Flexible working
  • Enhanced Sick Pay
  • Access to employee assistance programme

    Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.

    Key Information

    Reporting to: Director of Services

    Employment type: Full Time

    Direct reports: N/A

    Hours: 37.5 hours per week. Presence in the office will be mandatory during the first few weeks until the post holder eases within the role. Then the working pattern will switch to Hybrid working with a minimum of 2 days in the office and a possible 4 Saturdays a year for graduations.

    Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Finsbury Park station.

    Start date: ASAP

    Salary: £27,562.50 per annum

    Closing date: Sunday 14th July 2024

    Interview: Week commencing 29th July 2024

    Role purpose

    Chance UK are looking for a go getter and experienced administrator to join the team. The role will manage the services administration from imputing data on our system and supporting referrals to ensure that all relevant information is captured to planning celebration graduations.

    Key to this role is supporting and developing qualitative and quantitative data, establishing high quality practices; a focus on outcomes for children and young people and fostering a positive team culture. The successful post holder will ensure best practice in all service delivery whilst ensuring that outcomes are captured in line with KPIs. Good knowledge of Salesforce would be desirable.

    Click to see the full job description and find out more about this role.