Fire and Security service and installation Chief Engineer

3 weeks ago


Wokingham, Wokingham, United Kingdom Complete Security Recruitment Full time
Company Van/Car, Pension Scheme, Mobile Phone, PDA, Uniform & Power Tools
Permanent
Full Time
Salary: £40k - £45k DOE plus bonus and Commission

Are you ready to take the next step in your career and contribute towards making the world a safer, smarter place? Do you want an opportunity to enhance and improve your skills?
At this company you will not only become part of a growing team but also have the satisfaction that you are helping customers to protect what matters to them most with a reliable, consistent and quality service.
With over 52 years of experience to draw upon, recognised for its industry standards, innovative solution with cutting edge products and incomparable customer service (it s why we are still thriving in a hugely competitive market).
Main Function/Job Objective:
Responsibility for the development and performance of engineering. Provide support to the engineers and senior engineers with any training needs. Motivate to achieve branch contribution targets. Promote a high level of customer care in order that the service provided meets the customer s expectations.
Principal Responsibilities:
  • Encourage and give guidance on complying with Company procedures for:
  • Contract /design review
  • Health and safety
  • Company vehicle use
  • Timesheets, holiday forms, business expenses
  • Controlling material cost
  • Provide leadership and give guidance with Industry Standards and encourage improvement
  • Promote the achievement of service level targets and any other customer requirements
  • Carry out performance review of engineers and monitor their adherence to job descriptions
  • Promote generation of sales opportunities
  • To work with the HR Department and Management to identify training needs within the business and assist in recording personal development for employees.
Relationships and Roles:
  • Ensure relationships with clients are maintained successfully
  • Develop successful performance with sales team through support and encouragement
  • Conduct regular coaching, counselling, advice, support, motivation or information that engineers and senior engineers need in order to help them meet their targets and objectives
  • Liaise with sales and national accounts personnel to ensure work
Regional Responsibilities
  • Assist and support branches and Managers to achieve financial targets set by Directors
  • Implement and manage weekly/monthly financial forecasting across the region
  • Responsible for the control/management and resolution of all client/contractual engineering complains within the region
  • Assist in regional cover at the branches when needed
  • Work with the HR Department on recruitment
Knowledge and experience
  • Minimum of 5 years engineering experience preferably (CCTV, Fire, Access and Intruder)
  • Experience leading a team of engineers
  • Good communication, interpersonal and organisational skills
  • Full UK driving licence
  • Clean criminal record as all our engineers must be DBS checked
Benefits
Competitive pay structure
Travel, Overtime, Call out and stand-by allowance
Commission scheme for up-sell and modifications
Employee Referral Scheme
Pension Scheme
Long service annual leave rewards
Company Vehicle, Phone, and tools
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