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Switchboard Operator

4 months ago

Huddersfield, Kirklees, United Kingdom Venn Group Full time

Venn Group are currently hiring for a Switchboard Operator to be based in Huddersfield

To provide a 24-hour, 7-day a week service (On a rota basis)

The inital contract is for 3 months

The successful candidate must,

  • Have strong communication skills both written and verbally
  • Provide a highly efficient and effective service
  • Receive internal and external calls directing them as required
  • Receive, handle and prioritise incoming correspondence
  • Correctly advise and assist callers with queries/issues
  • Monitor alarms across the site and escalate when needed
  • Arrange transportation when required
  • Document and record all calls following the correct procedures
  • Have previous customer service experience

Previous experience in a Healthcare setting is advantageous but not essential

If you are interested in this role please email