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Call Centre Agent
2 months ago
Venn Group is currently recruiting for a skilled Switchboard Operator to join their team in Huddersfield.
The successful candidate will work on a rota basis, covering 5 out of 7 days, with shifts also on a rota.
Key Responsibilities:- Provide exceptional customer service via telephone, handling a high volume of calls efficiently and effectively.
- Utilize strong communication skills to answer customer queries and direct calls to relevant teams as required.
- Liaise with internal and external staff/customers, ensuring seamless communication and resolution of issues.
- Previous customer service experience is essential, with a confident telephone manner and ability to work in a fast-paced environment.
Venn Group is committed to providing a supportive and dynamic work environment, with opportunities for growth and development.
