Customer Service Representative
1 month ago
Are you a detail-oriented and patient individual who enjoys helping others find solutions to their problems?
Sandal Huddersfield is seeking a Customer Reservations Advisor to join our small professional team. The ideal candidate will have experience in a call centre environment and/or the motor trade.
This role involves working closely with our Aftersales teams to ensure our business potential is maximised and we exceed our customers' expectations.
Key responsibilities include:
- Supporting the Aftersales team with inbound and outbound service and repair request calls to customers
- Effective enquiry management
- Cleansing and updating the database, accurately recording customer information
- Identifying prospect and sales opportunities for the Service team
We offer a competitive salary, 24 days annual leave, a car benefit scheme, and a pension scheme.
This is a full-time position with a rota basis for working Saturdays. The hours of work will be 8.00 am to 5.30 pm or 8.30 am to 6.00 pm, with an hour unpaid lunch break.
To apply, please forward a copy of your CV.
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