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Customer Service Representative
2 months ago
Job Summary:
Venn Group is seeking a skilled Switchboard Operator to join their team in a customer-facing role.
Key Responsibilities:
- Provide exceptional customer service via telephone, handling a high volume of calls efficiently and effectively.
- Utilize strong communication skills to answer customer queries and direct calls to relevant teams as needed.
- Liaise with internal and external stakeholders to ensure seamless communication and customer satisfaction.
- Work collaboratively with colleagues to achieve team goals and objectives.
Requirements:
- Previous experience in customer service or a related field.
- Confident and professional telephone manner.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving skills and attention to detail.
About Venn Group:
Venn Group is a leading provider of recruitment services, dedicated to delivering exceptional results for our clients and candidates.
