Customer Support Engineer

**Description**: **Customer Support Executive** - Customer Support | £24k | Remote (but a London office if you wish to use it)_ At Pod Point we’re changing the way people drive. We fundamentally believe that travel shouldn’t damage the Earth so we’ve made it our mission to install a Pod Point (an Electric Vehicle charging point) everywhere you...

Schoolzine is a SaaS provider primarily engaged within the Education sector, established 15 years ago in Australia. The Schoolzine communication platform is used by schools and education organisations across the UK, Australia, New Zealand and Asia. Our enthusiastic staff ensure that every client interaction is a pleasurable one and we hope you can assist us...

**Job Summary** **Duties** Becoming a product expert at using our software Tascus to transform our customers manufacturing processes from paper based to digital. Assist our customers with the use of our product from initial setup to ongoing maintenance & reporting. **Onboarding** Creating new customer accounts, including database setup and transferring...

**PRIMARY RESPONSIBILITIES** - Dealing with and investigating customer complaints, working to find the best resolution for all parties. You should be a natural problem solver and comfortable with dealing with a customer who might be frustrated due to a delay or issue with their order. - Contacting our shipping agent (DHL) by telephone when packages are lost,...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...

Are you a leader passionate about helping customers achieve their desired outcomes? Nezasa is a Swiss TravelTech scale-up with offices in Zurich, Lisbon, and Santiago de Chile that empowers travel brands all over the world. We're looking for a Head of Customer Success to join our team and lead the charge in delivering exceptional customer experiences. As...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...

**Location**: Home Based / Remote (UK) **Salary**: Competitive **Hours**: Shift pattern from 8am-8pm on a rotational basis (4 days on, 4 days off) - 38.5 hours per week - Monday - Sunday Our network operations teams ensure our customers remain connected to their Vodafone services 24/7, constantly monitoring and enhancing network performance. Be part of...

We have an exciting opportunity for a Group Work Practitioner to join the team in Thames Valley working 37.5 hours a week. This role is home-based with travel required throughout the area. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...

**Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

**Role**:Customer onboarding coordinator **Reports To**:Head of Customer Experience **Location**:Remote (with occasional days in office in cheltenham) **or** in person in Cheltenham, Gloucestershire. **UK based applicants only please.** Lateral Technology is looking for a Customer Onboarding Coordinator to enable the company to achieve its growth through...

We Do Play _own & operate experiential leisure & hospitality brands across the globe._ **Job Overview** - Reporting into the National Operations manager, you will support the group portfolio of 3rd Party Customer experience nationally across multiple brands, leading & inspiring them to forge an environment where we “_**Create Unforgettable Experiences,...

**Job Summary** Joining the existing Professional Services Team within IRIS Human Capital Management as part of the Customer Adoptions Programme. The programme encompasses a wide scope of highly successful software products that you will be integral to facilitating customers moving from desktop solutions to cloud. The Programme is planning to influence...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

**Permanent** **Full time: 34.5 hours. We welcome a conversation with you about the flexible working options available at Macmillan** **Location: Home based** **National: £66,500-£74,500** **Are you passionate about making a difference to the lives of people living with cancer, those close to them and professionals involved in the care and support of...

A fantastic opportunity has arisen for an enthusiastic Customer Service Agent to join our Odondo Team! **What does the job involve?** - Troubleshooting software platform queries from customers - Use of Zendesk, therefore previous experience using the platform is necessary - Problem solving and having an inquisitive mindset - Responding efficiently and...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...

At Trustmarque, our vision is to enable organisations to harness the power of digital technology. For over 30 years, we have helped organisations in the public and private sectors to work smarter, run their business more effectively and unlock the value of their IT investments. Our mission is to support our customers to buy and use innovative technology to...

**This is the job**: **Job Title**: Customer Service Advisor **Location**: Remote **Salary**: £21,320.04 OTE £27,320.04 **Contract**: Full time - permanent **Hours**: 36.25 hours over 5 days a week, Monday to Friday shifts between 8am - 7:15pm and alternate Saturday shifts between 9am - 5:15pm Here at the AA, we’re driven to create confidence...