Support Transition
2 weeks ago
**Job Summary**
Joining the existing Professional Services Team within IRIS Human Capital Management as part of the Customer Adoptions Programme.
The programme encompasses a wide scope of highly successful software products that you will be integral to facilitating customers moving from desktop solutions to cloud.
The Programme is planning to influence 18,000 customer journeys and migrations over the next two years and is critical for IRIS to achieve one of our key strategic imperatives. Your role will be integral to ensuring a seamless journey for every customer to the new software.
**Main Responsibilities**
- To support the transition of Iris desktop payroll products to cloud based solutions
- To prepare customer data for the transition
- To maintain a high standard of Payroll knowledge
- To provide internal training as and when required
- To assist the Support Team as and when required
**Experience**
- Experience and sound knowledge of Payroll and HR Legislation
- An understanding of Automatic Enrolment legislation
- Knowledge of IRIS Payroll software (advantageous)
- Strong Excel Skills
**Competencies**
- Be a strong and effective communicator
- Able to work effectively on own initiative
- Persuasive, encouraging and motivating
- Customer Awareness
- Flexible during times of change
- Resilience
- Technically competent with various software programs such as Word, Excel, PowerPoint etc.
- Excellent standard of written and spoken English
- A valid UK work permit
Please note:
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