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Contract Manager

2 months ago

London, Greater London, United Kingdom Skanska Full time

Skanska, one of the world's largest development and construction companies, dates back 135 years and had a 2021 revenue of around £12.5 billion. We have 3,300 experts in the UK alone, could joining us be your next career move?

Our Building Services division provides complete Facilities Management of properties throughout the UK, providing mechanical and electrical engineering support, cleaning, catering and grounds maintenance on a planned and reactive basis, using technological solutions to manage our teams in the most efficient ways.

We are looking for a Contract Manager to join the Commercial Property Maintenance team on site in Central London.

The purpose of the role will be to ensure that our delivery performance is in line with contract obligations and Building Services business processes. These services must be delivered to budget expectation or better and with high levels of customer satisfaction.

You'll:

  • Manage all Building Services directly employed staff to ensure that their performance meets the agreed and acceptable standards for the service delivery
  • Manage agreed KPIs and SLAs, ensuring best use of all resources to ensure targets are met
  • Be responsible for managing the company's H&S and environmental performance on site
  • Determine and write schedules for sanction and undertake HV switching.
  • Ensure a smooth mobilisation of contracts, good relations with the client and ensuring all actions are completed and fully handed over to the operations team.
  • Be responsible for managing the company's quality procedures on site
  • Be responsible for managing the site P&L account to agreed margins
  • Recruit any new staff required on site, whether temporary or full time staff to ensure site is adequately resourced for service delivery
  • Manage the client relationship on a daily basis
  • Manage all reports required by either client or Skanska Building Services management team
  • Any other duties as reasonably requested by Skanska Building Services senior management

We're looking for:

  • Must have experience delivering a Hard Services FM contract
  • Experience in business development
  • Management qualification
  • Experience of managing large commercial sites with values in excess of £1.5m p.a.
  • Management experience of service delivery in high profile offices
  • Ability to communicate both verbally and in writing with all levels of staff and clients
  • Ability to manage and prioritise a demanding and varying workload

Equal opportunities

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.

Flexible working

We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

Reasonable adjustments

We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any adjustments that would support you throughout your application.

More information about the role

Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us:

Closing date

The closing date for this vacancy may be subject to change any time at the sole discretion of the business.