Tenancy Support and Resettlement Officer

3 weeks ago

Boston, Lincolnshire, United Kingdom South & East Lincolnshire Councils Partnership Full time

Can you support people in possibly their most difficult time?

A rewarding opportunity has become available to support the Councils Rough Sleeping Intervention Service to reduce rough sleeping within the Borough and make positive changes to lives This role is fixed term for 9 months with possible extension dependant on funding.

We are looking for someone who thrives on different challenges daily and has the experience and knowledge to support people with complex needs, including addictions, mental health and physical health concerns.

A main part of the role is to go out and search for people sleeping rough in all weathers. This will be very early in the morning, in isolated areas including the beach, wooded areas and in town centres searching in doorways and alleyways.

You will build relations with clients to enable them to address their individual needs but also with agencies, services and internal departments and to advocate for your client when required to achieve the best outcome for them so interpersonal skills are key

As you can imagine it is important we support our clients through these tough times appreciating their behaviours could change throughout, so we are looking for someone who is resilient, attentive, observant and maintains a professional attitude throughout.

What we need from you:

  • Previous experience within a housing support, rough sleeping or homelessness prevention
  • Ability to work unsociable hours to meet the demands of the role
  • Full driving licence
  • GCSE grade A - C or equivalent in Maths and English
  • Good communication skills to form relations with internal and external stakeholders
  • Able to challenge inappropriate behaviour with positive reinforcement

To travel and cover the East Lindsey District area is essential, also be able to cover if required the East or South of Lincolnshire working within the Alliance and within the 'One Team' ethos.

This is a full-time, front-line face to face role and will be based at Skegness, the Council has introduced agile working meaning the officer may also be able to work from other locations outside the office. However, this being a front-line face to face role, this option will be rare occurrence.

BENEFITS: We offer excellent terms and conditions of employment including:

  • Local Government Pension Scheme, 23.6% employer contribution
  • Generous annual leave scheme +option to buy more
  • Employee Assistance Programme
  • Employee Benefits Platform including retail, holiday, and leisure discounts
  • Cycle to work scheme*
  • Flu Jabs
  • Free Eye Test Voucher
  • Flexible Working Policy
  • Agile Working Policy*
  • Long service recognition
  • Excellent career progression and training opportunities

*Certain restrictions may apply

We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty.

ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.

If you feel you have the skills and knowledge that we are looking for and would like to help us achieve our ambition, please complete and return the application form.

For an informal chat, please contact Carol Rippin, Team Leader, Rough Sleeping Team, on or Jim Rae , Senior Tenancy Support & Resettlement Officer, on

Interviews to take place on 27th and 28th June.

The Council is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.

The Council is committed to creating an inclusive and welcoming environment and has committed to the Age Friendly Employer and Menopause Workplace pledges as well as the Armed Forces Covenant. In signing these pledges the Council is affirming its support for colleagues.

The Council is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.

The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.

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