Commercial Support Specialist

1 week ago


Boston, Lincolnshire, United Kingdom Metsa Wood Full time
Metsä Group is a forerunner in bio-economy utilising renewable wood from sustainably managed northern forests.

Metsä Group focuses on wood supply and forest services, wood products, pulp, fresh forest fibre paperboards and tissue and cooking papers.

The Group's sales totaled EUR 6.0 billion in 2021, and employs approximately 9,500 people, whilst operating in some 30 countries.

Metsäliitto Cooperative is the parent company of Metsä Group and owned by over 100,000 Finnish forest owners.

Part of Metsä Group, Metsä Wood provides competitive and environmentally friendly wood products for construction, industrial customers and distributor partners.

We manufacture products from Northern wood, a sustainable raw material of premium quality. Our sales in 2021 were GBP 0.6 billion, and we employ about 1,700 people.


Operating from 4 key operational locations across the UK and enjoying an annual turnover exceeding £200 million, Metsä Wood UK Ltd.

are the UK's leading supplier of wood-based products, systems and services to a wide ranging customer base, including the DIY, Merchant, House Builder and Industrial sectors.

Combining sustainable materials with leading edge innovation in timber technology, our remarkable success is built on our determination to add value and create strong trading partnerships with our customers through exemplary service, and by constantly improving our product offer.

For our customers, whether they are Merchants, Industrial users or DIY chains, Metsä Wood UK Ltd. offers a wide range of timber products and most extensive logístical capabilities in the UK market.

We supply everything you need to fit out the home from softwood & MDF mouldings, sawn joinery products to garden decking and panel products.

For general and specialist construction, we have everything from sheet materials to Kerto and I-Joists. Metsä Wood UK Ltd.

is a socially and environmentally aware company supporting all efforts to promote the benefits of sustainable forestry and timber in general.


Our work environment includes:

  • Modern office setting
  • Workfromhome days
  • Growth opportunities
  • Casual work attire
  • Company perks
  • Safe work environment
  • Relaxed atmosphere
  • International workforce

This recruitment is carried out anonymously.
We are looking for a

Commercial Support Specialist
for Metsa Wood UK - Boston


We are looking for a Commercial Support Specialist, the role will support the Head's Of Upgrading and Engineered Wood Sales and be a bridge of communication between the Sales and Commercial Finance departments.

The role is responsible for supporting both the Sales and Finance team with the maintenance of SAP master data, collation of customer rebates and processing of Woodshaving bale orders.

This role also supports both the sales team and our customers with scheduled and adhoc report generation.

The successful applicant will be somebody with good IT skills and experience in data processing and report generation.

What do you get to do?

The main responsibilities for the role are:
Master Data Maintenance in SAP

  • Customer Addresses
  • Updating Pricing Files
  • Picking and Delivery Text
  • EDI Details and Links
  • New User number creation in SAP
  • IT requests for new users to access SAP and my Client
Maintenance of Price Files

  • Updating SAP on a quarterly basis
  • Customer facing price file creation
  • Internal price file creation into workspace quote for sales team
Rebate Management Support

  • Monthly and Quarterly calculation of customer rebates
  • Sense check these with Commercial Finance
  • Distribute this information amongst Account Managers and where appropriate with customers.
  • Process customer credit notes against rebates
Woodshaving Bales orders and claims management

  • Receipt daily bales orders from our 2 woodshavings customers
  • Arrange deliveries with our hauliers
  • Raise Purchase Requisitions to send to suppliers
Scheduled and Adhoc report generation support for internal and external customers

  • Volume and Value
  • By Branch information
  • By Product information

What do we expect from you?

  • Previous Data Processing Experience
  • Experience in dealing with commercial systems (SAP preferred)
  • Strong IT skills, Excel & SAP
  • Strong communication skills
  • Positive approach, motivated by continuous improvement

Why Metsä?

We offer you a great opportunity to take part in developing the future of the forest industry. If you believe in renewal and want to promote the increased use of fossil-free materials, you're coming to the right place

What do we offer?

  • An attractive benefits package, including
    competitive salary, annual performance related
    bonus,
    attractive pension scheme, and
    comprehensive death in service benefit
  • Hybrid working, with 3 days in the office and 2 days working from home
  • A company that
    understands the importance of a worklife balance. 28 days holiday plus bank holidays with various servicerelated increments, (up to


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