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Assistant Security Operations Manager
4 months ago
Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role
As the Assistant Security Operations Manager at the Warner Bros. Studio tour, you will be responsible for supporting the safety and security of guests visiting the Tour and Retail operations, as well as the physical security of the Tour which contains the original sets, props, and costumes from the Harry Potter film series.
Your Role Accountabilities
- Support security operations at Warner Bros Studio Tours and Retail operations, focusing on managing security implications in crowded places with significant visitor attendance.
- Project manage security operating procedures and respond to forthcoming security statutory requirements (such as the Terrorism (Protection of Premises) Bill, also known as Martyn's Law), supported by a comprehensive governance structure.
- Collaborate with all business units to instil a strong security culture throughout the organisation by designing, delivering and leading security training.
- Deliver the security function through a third-party security contract whilst measuring performance.
- Create, update and review site-wide Security policies, and deliver security training on an as needed basis
- Build effective relationships and act as a liaison point with local law enforcement, CTSA's, and fire/emergency services.
- Provide security support for events and executive/talent visits, as well as physical and technical security recommendations for new construction projects.
- Deputise for the Security Operations Manager, Tour as necessary and train as a Tour Duty Manager if required.
Experience & Qualifications
- Prior experience in a supervisory or management level position in a Security department for a large public facing company (preferably within a high-profile visitor attraction or similar environment), or relevant experience in public sector / law enforcement
- Experience of contract management and performance leadership
- Proven track record of project management as well as designing and delivering training, preferrable with relevant qualifications
- Experience in investigation, evaluation and design of security measures, working across stakeholder groups to fulfil and implement requirements
- Credible and experience in operational response to emergency and crisis situations
- Proficient in the use of the MS Office suite, particularly PowerPoint & Excel
Working Pattern
- This role is full time (40 hours a week).
- On occasion we may request working hours at weekends, on public or bank holidays, during school holidays and late evenings, to support the business.
How We Get Things Done...
This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at