Visitor Experience Assistant

3 weeks ago


Oxford, Oxfordshire, United Kingdom University of Oxford Full time

About the role

Based in the beautiful Ashmolean Museum, you will deliver a world class experience for our visitors by acting as the museum's ambassador. You will interact with a various range of people and respond to visitor's questions and needs. Using product knowledge, you will welcome and inspire our visitors as well as encourage visitor giving (donations).

To help you achieve this, we will provide comprehensive and structured training alongside development opportunities.

There are 10 part-time vacancies available with varying hours and shift patterns. All shift patterns will involve working at least one weekend day. This role is fixed-term for 18 months.

This role will involve regular manual handling and some lone working. Full training will be provided.

About You

Are you a passionate and friendly person?

Do you enjoy working as a team?

Are you good at solving unexpected problems?

Do you love museums?

We would love to hear from you

It would be bonus if you have experience in a customer-facing role in a heritage environment or/and a working knowledge of another language.

What We Offer

As an employer, we genuinely care about our employees' wellbeing and this is reflected in the range of benefits that we offer including:

  • An excellent contributory pension scheme
  • 38 days of annual leave
  • A comprehensive range of childcare services
  • Family leave schemes
  • Cycle loan scheme
  • Discounted bus travel and Season Ticket travel loans

More information is available at

Diversity

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

How to apply

You will be required to upload your CV and a supporting evidence form using the attached template as part of your online application. Your supporting evidence form should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs or supporting evidence forms submitted on their own will not be considered.

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Rachel Johns, Head of Visitor Experience, who can be contacted with enquiries relating to the role ). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department ).

Only applications received online by 12.00 midday (BST/GMT) on Friday 19 April 2024 can be considered. Interviews are expected to take place on Wednesday 1 and Thursday 2 May 2024 as a group assessment day, candidates to attend one day only. Shortlisted candidates must be available to attend on either of the given days.

Recruitment drop-in event

Join us on Friday 12 April in the Learning Studio at the Ashmolean Museum 13:30 – 16:00 to find out more about the Visitor Experience Assistant role.

  • Get the chance to learn more about the Ashmolean
  • Meet Ashmolean staff and ask us questions
  • Get advice on your job application and the supporting evidence form we use

£23,706 per annum, pro rata (Grade 1)



  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    About the roleAre you a driven individual who is passionate about bringing history to life?The Bodleian Libraries is looking for two enthusiastic team players interested in delivering exemplary customer service to join our dedicated Front of House team. As a Visitor Host, you will work with a diverse range of people from varied backgrounds, delivering a...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    About the roleAre you the Bodleian Libraries' next Front of House Supervisor?The Tours and Visitor Experience department is looking for a driven individual to help lead a high achieving team of Visitor Hosts to deliver a world class service for every visitor.Striving to give visitors a memorable experience, you will be proactive, personable, and an excellent...

  • Receptionist

    4 days ago


    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Location: Old Road Campus Research Building, Roosevelt Drive, Headington, Oxford, OX3 7DQWe have an exciting opportunity for a Receptionist to join the team at the Jenner Institute, Nuffield Department of Medicine.You will be the first point of contact and deal with visitors, staff and contractors in an appropriate and professional manner. You will ensure...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Do you love heritage venues and want to work in a tight-knit, supportive and friendly team?The RoleOxford University Event Venues (OUEV) is offering an extraordinary opportunity within a truly unique venue. Located in Oxford's medieval city centre, the Sheldonian Theatre is a Grade 1 listed architectural jewel, designed by Sir Christopher Wren and completed...


  • Oxford, Oxfordshire, United Kingdom Douglas Scott Legal Recruitment Full time

    OxfordAdministrative Assistant / Facilities Assistant Full time 35 hours per week My client, a leading law firm based in Oxford are looking for a Facilities Assistant / Administrative Assistant to join the team. They will consider any candidate with great customer service or administrative experience.This is an office based role working 35 hours a week...


  • Oxford, Oxfordshire, United Kingdom Douglas Scott Legal Recruitment Full time

    OxfordAdministrative Assistant / Facilities AssistantFull time 35 hours per week My client, a leading law firm based in Oxford are looking for a Facilities Assistant / Administrative Assistant to join the team. They will consider any candidate with great customer service or administrative experience.This is an office based role working 35 hours a week...

  • Tax Assistant

    2 weeks ago


    Oxford, Oxfordshire, United Kingdom Reed Full time

    REED Practice are currently working with an independent firm who are based in Henley on Thames. They are currently seeking a Tax Assistant to join their friendly, welcoming team. Responsibilities and Duties for this role:Assisting the tax team with personal tax compliance work and other tax compliance fillingAssisting the Partners with ad-hoc tasks, as...

  • Finance Assistant

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom No1 Legal and Professional Full time

    Finance AssistantGreat opportunity to work at a very successful SaaS software firm based in OxfordSupporting the CFO Finance AssistantSuccessful candidate will have strong Excel skills inc Pivot tablesFirm uses Xero Finance AssistantRaising invoices for suppliersDealing with suppliers on an ongoing basisCurrency experience Monthly payrollVAT return Finance...

  • Accounts Assistant

    2 weeks ago


    Oxford, Oxfordshire, United Kingdom Reed Full time

    Are you an Accounts Assistant seeking a stable, steady role in a friendly environment? Reed Accountancy in Oxford are pleased to be exclusively partnering with a well known organisation in Oxford to help source an Accounts Assistant to join their close knit finance function. The role offers a salary between £23-£27,000 per annum (based on experience), 20...

  • IT Officer

    4 days ago


    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    We are a leading educational institution committed to providing an exceptional learning environment for our students, faculty and staff. Our IT Service Desk Team plays a pivotal role in ensuring seamless technical support and service delivery to our diverse community. As an IT Officer (1st Line Support), you will be an integral part of our IT Service Desk...


  • Oxford, Oxfordshire, United Kingdom Oxford Brookes University Full time

    We are looking for a laboratory technician to support the Bioinnovation Hub labs at Oxford Brookes University. This is a great opportunity to deliver the smooth day-to-day running of a busy set of laboratories, which is home to both university research groups and small biotechnology companies and working alongside a small friendly team of highly skilled...

  • Accounts Assistant

    1 week ago


    Oxford, Oxfordshire, United Kingdom Savant Recruitment Full time

    We are currently working with a a small but successful business based in the Didcot area who are seeking someone to join them as an Finance Assistant on a permanent basis. This is a great opportunity for someone looking to join an established forward thinking business that provides a family and team-orientated working environment. Ideally you will have some...


  • Oxford, Oxfordshire, United Kingdom Bond Williams Full time

    Scientific company seeks a detail-oriented Finance Administrative Assistant to join their growing team. This role involves providing essential support to the finance team in various administrative functions. Initially temporary with the veiw to go permanent as opportunites become open. As Temporary Finance Administrative Assistant Responsibilities include: ...

  • Grants Assistant

    2 weeks ago


    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    This post may be offered as a secondment opportunity.We are seeking to recruit an enthusiastic and highly organised Grants Assistant to support the Grants Manager (Pre-Award) and the Research Grants Manager (Post-Award) in the management of the department's increasing grant portfolio. You will be based within the Nuffield Department of Orthopaedics,...

  • Research Assistant

    5 days ago


    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    The Nuffield Department of Population Health (NDPH) contains world renowned population health research groups and provides an excellent environment for multi-disciplinary research and teaching. We are seeking a Research Assistant to be part of a team working on biomedical imaging, multiple aspects of machine learning and analysis methods. The primary focus...

  • Research Assistant

    3 weeks ago


    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    We are seeking to appoint a Research Assistant with computational skills and the biological understanding of cancer-causing pathogens to work on computational analysis at the Ludwig Institute for Cancer Research, University of Oxford. In this role your duties will include provide statistical analysis plans for studies and handle day-to-day planning to keep...

  • Research Assistant

    2 weeks ago


    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    We are seeking a Research Assistant to support a flourishing research program led by Dr. Rachel Tanner, studying tuberculosis (TB) in humans and cattle with a focus on novel vaccine development and evaluation. The successful applicant will be required to work across a range of projects including identifying immune mechanisms/correlates of protection from TB,...


  • Oxford, Oxfordshire, United Kingdom EA First Full time

    My client are looking to bring on board a Logistics IT Specialist based out of their site in Oxford. The role is well suited to someone who has a passion for automation and digital technology innovation and supporting with process improvement on site.My client are a leading PL Provider.The responsibilities of the Logistics IT Specialist based in Oxford are...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Salary: College salary scale, Grade 2 - £24,586 pa (£11.82 per hour) plus generous staff benefitsHours: Full time, 40 hours per week, Monday to Friday, 7am to 3pmWe are seeking an enthusiastic and friendly, Servery/Kitchen Assistant to join our outstanding kitchen team. Working alongside other Servery/Kitchen Assistants, you will carry out a variety of...

  • Research Assistant

    6 days ago


    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    About the roleWe have an exciting opportunity for a highly motivated Research Assistant to join the Ineos Oxford Institute for Antimicrobial Research (IOI) within the Mathematical, Engineering and Life Sciences Division. The IOI is a vibrant, enthusiastic, innovative and strategic enterprise in an internationally leading position to make a real difference in...