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Administrator

2 months ago


Slough, Slough, United Kingdom Spire Healthcare Group Full time

Administrator | Governance/Administration | Competitive salary plus excellent benefits | Slough | Permanent - Full-Time

Spire Thames Valley Hospital in Slough have an exciting opportunity for a Clinical Governance Administrator to join our team on a Full-Time and Permanent Basis. In this pivotal role you will be responsible for the coordination of all clinical governance administration within the hospital, providing assurance of full compliance with all relevant clinical standards.

Role overview

Monitor and manage Consultant and professional clinician's compliance documentation in line with hospital compliance standards. Co-ordinate and manage the patient complaints administration process to ensure service is effective and responsive. Support the Director of Clinical Services to assure that the Governance Agenda across the hospital ensuring continuity between local and corporate governance strategies and priorities. To be responsible for the distribution and liaison arrangements for information, including data input/cleansing, analysis, presentation and report writing in order to support clinical governance. Undertake administrative duties such as minute taking as required.

Description for Internal Candidates

Duties & Responsibilities

  • Oversee Consultant and Clinical professional's fitness to practise
  • Co-ordinate complaints administration
  • Support Governance functions and processes within the hospital
  • Communicate Governance agenda and requirements to hospital stakeholders
  • Statistical data collation, reporting and presentation
  • Facilitation of regulatory inspections as required
  • Ongoing review & dissemination of all corporate policies to ensure that the hospital meets the standards required by Spire Healthcare and regulatory bodies
  • Monitor and drive the completion of actions and sharing of learning from adverse events, complaints, patient satisfaction, audit, hospital committees and relevant inspections
  • Organise and attend meetings which contribute to Governance requirements, managing venue arrangements, agenda and minute taking.

Who we're looking for;

  • Strong organisational skills with ability to prioritise workload and work under pressure in order to meet deadlines
  • Highly computer literate with advanced knowledge of MS Office
  • Excellent attention to detail
  • Effective communicator at all levels
  • Highly proactive, a strong team player with strong customer service ethic and good interpersonal skills
  • Ability to work under own initiative with diplomacy, confidentiality and tact
  • Commitment to continuous quality improvement
  • Experience of analysing and interpreting data and producing reports
  • Knowledge of risk management, health and safety and Care Quality Commission statutory requirements

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance
  • Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Mark Ballard

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart