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Account Manager

3 months ago

Guildford, Surrey, United Kingdom Allianz Insurance Plc Full time
Who we are

Allianz is a global insurance company serving across 70 different countries, but from the very first day you join our team you'll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture.

Petplan is the UK's favourite pet insurer and part of Allianz Insurance plc.

At Petplan, we're all about pets. Big or small, young or old – we know you want the best for them. The health of animals and the joy they bring to their owners has always been at the heart of what we do. In fact, it is the reason we exist.

We love pets as much as you do
Role Description:

We have a fantastic opportunity for an Account Manager to join our family of talented people in the Key Partnerships Team.

As an Account Manager you will be working alongside an existing team of Key Account Managers and have the opportunity to make a real impact on this evolving part of the Petplan business with responsibility for driving Petplan's key partner proposition and growing our share of new business through our key partners.

The Key Account Manager will own the day-to-day management of their allocated key partner accounts as well as the delivery of their key partner strategy.

Your focus:

Deliver Commercial Objectives

  • Work within the Partnerships team to shape strategic direction for your allocated Petplan Partnerships.
  • Collaborating with the Partnerships Marketing and Field Sales teams you will be responsible for aligning all marketing activities with overall strategic objectives, ensuring that all campaigns deliver clear benefits for both Petplan and the partners.
  • Delivery of partner-specific sales targets through combination of traditional channel engagement as well as new partner distribution programme.
  • Ownership of key partner performance reporting and ensuring close collaboration with the Data & Insight team to comprehend and report on partner and campaign-specific performance.
  • Work closely with the Partnerships Manager to oversee key partner sales performance, conducting analysis, monitoring, and enhancing acquisition activity.

Partner relationships:

  • Establish and maintain a network of key stakeholders within the partnership, collaborating with the Partnerships Manager and Head of Partnerships.
  • Implement a robust partner management structure, including structured review meetings, MI provision, key contact matrices, and action logs.
  • Develop and manage strategic joint partner plans to secure long-term business and ensure the strategic importance of working with Petplan.
  • Ensure partner contracts are in place, with a renewal programme, and maintain frequent contact to ensure compliance with regulatory status and embed relationships across Petplan.

Professional development:

  • Establish best in class sales competencies among internal and external stakeholders – core selling and persuasion, questioning and communication technique development, activity planning as well as sales tools development and refinement.
  • Continue to learn and develop new sales and marketing sales skills and practices to improve and optimise your performance and ensure achievement of both partner and Petplan's business targets.
  • Deputise for Partnerships Manager as required
  • Support other parts of the Partnerships / Pet Trading teams as required.
About You

To be successful for the role you'll be enthusiastic and passionate about pets and petcare, keeping up to date with what is happening in the pet welfare and veterinary industries. Previous experience working within a Financial Services or pet-related industries is preferred, but not essential.

You will have experience of successfully working in an Account Management position where relationship and persuasion has been a key part of the role.

You will be numerate and commercially aware with strong analytical skills and the ability to monitor and report on performance metrics.

You will have excellent communication skills, confident, tactful and persuasive manner with the ability to build and maintain effective working relationships with partners.

You will have negotiation and influencing skills with ability to influence sideways and upwards when required and excellent written skills.

Collaboration skills and strong team player with organisational skills essential.

PC Literacy Including strong PowerPoint, Excel and Word skills.

Full driving licence is essential

Our Ways of Working

The role will be based homebased with some travel to Account Partners, team meetings and events as and when required. (please note some occasional overnight stays will be required with advance notice)

Do you need some flexibility with the hours you work? Let us know as part of your application and if it's right for our customers, our business and for you, then we'll do everything we can to make it happen.

Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that's perfect for you.

We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including:

  • 25 days holiday with flexible buy/sell holiday options
  • Annual performance related bonus
  • Tool of the trade vehicle
  • Contributory pension scheme
  • Development days
  • A discount up to 50% on a range of insurance products including car, home and pet
  • Retail Discounts
Our Purpose and Values

We secure your future

Be Brave | With Heart | Everyone Counts | Inspiring Trust

Our purpose and values are more than just words on a website - they are the why and how of Allianz. They influence everything we do and guide us how to do it.

Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building on inclusive culture for us all to succeed.

Diversity & Inclusion

At Allianz, we value diversity and inclusion and back this up with our accreditations, Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, a Disability Confident employer, Stonewall Diversity Champion members, signatories of Business in the Community's Race at Work Charter, and an Armed Forces Covenant gold standard employer.

We recognise the strength of neurodiversity in the workplace, and the far-reaching benefits of embracing a spectrum of thinking styles and innovative capabilities. We proudly welcome applications from neurodivergent and disabled candidates, and can offer tailored adjustments to remove barriers and set you up for success in your career.

At Allianz, we encourage our people to advocate for what they need, we listen, and we act – this could include providing assistive technology, ergonomic specialist equipment, mentoring and coaching, or flexibility in the way you work, among a wide range other adjustments.