Sr. Business Analyst/CSM

1 month ago

Saint Dennis, Cornwall, United Kingdom Infinite Computer Solutions Full time
Job description

Reinsurance - Senior Business Analyst or SME

Responsibilities:

Demonstrate accountability for assigned tasks through to completion including ensuring all support and communication is complete and accurate
  1. Review and analyze complex reinsurance administration tasks to identify systematic trending issues and data anomalies; provide detailed technical recommendations adhering to best practices for problem resolution and adherence to reinsurance treaties, including processing and tracking reinsurance claims, premium billing and payment, and reinsurance treaty review and maintenance.
  2. Ensure data quality and compliance on administration systems; communicate and implement new/revised reinsurance business processes, that account for the needs of downstream processes.
  3. Support running of monthly and quarterly administration cycles by reviewing and processing cycle exceptions and reporting, with some accountability for process review and oversight.
  4. Execute a variety of reinsurance processes currently done using MS Access databases and/or MS Excel worksheets. Develop and enhance a variety of MS Access databases and MS Excel worksheet processes.
  5. Complete assigned projects as required, performing data analysis and prescribed documentation.
  6. Ensure that clear and accurate responses to ad hoc internal, reinsurer, and client requests are provided on a timely basis
  7. Mentor and train junior team members on standard reinsurance practices, complex life insurance product/business knowledge, and the application of treaty terms.
Requirements

EDUCATION AND EXPERIENCE:
Required:
  • Proven in-depth knowledge of insurance and reinsurance concepts.
  • 5+ years of experience in a reinsurance administration role, with a proven understanding and how they are administered.
  • A proven understanding of retention management practices, treaty setup and interpretation, and compliance
  • Proficiency in Microsoft Excel and Word.
  • An understanding of relational databases
  • Experience working with large data sets to perform analysis and recognize systemic trending issues and/or data anomalies.
  • Understanding of various life and reinsurance products
Preferred:
  • University degree in computer science, actuarial science, finance, accounting or business administration preferred.
  • Previous insurance operations or financial reporting experience preferred.
  • Proficiency in MS Access, SQL, Alteryx or TAI administration system preferred.
  • Ability to work with large data sets to recognize systemic trending issues and/or data anomalies preferred.
  • Understanding of impacts of operational transactions on accounting, reserve and claims processes
  • FLMI/ACS or ARA designation from LOMA preferred.
  • Developed client service skills.
  • Knowledge of project management concepts and practices.
  • Previous experience working with external clients and customers
  • Experience in process documentation
SKILLS AND ABILITIES:
Required:
  • Ability to independently manage and execute business processes to completion, while demonstrating best practices, evidenced controls, and quality outcomes. Demonstrated ability to lead, but not supervise, and direct other associates or teams as necessary to complete project work.
  • Independent thinker who is adaptable to a fast-paced and constantly evolving work environment, complete and overall understanding of all aspects related to the functional area.
  • Demonstrated knowledge of all procedures within the immediate team and a working understanding of other functional areas which coordinates with objectives.
  • Leads work efforts or projects guiding other associates and mentoring more junior members of the team.
  • Utilizes data and information to determine solutions related to items encountered, many of which may have not previously been encountered.
  • Responsible for the quality delivery to the client based on the success of each individual and the collective team.
  • Excellent verbal and written communication skills. Creativity, curiosity and a professional demeanor combined with effective negotiation and collaboration skills to successfully manage sensitive issues.
  • Developed customer service skills.
  • Creativity, curiosity, and a professional demeanor.
  • Aptitude toward mathematics.
  • Effective negotiation and collaboration skills
  • Strong problem-solving skills.
  • Client driven.
  • Attention to detail.
  • Results oriented.
  • Quick learner of new processes and technology.
  • Ability to manage multiple deliverables to tight deadlines

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