Production Support Associate Engineer

1 month ago

London, Greater London, United Kingdom Sky Group Full time
We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Q to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As part of the onsite UK Production Engineering support shift team, this Associate/Junior role is to learn and grow on the job through a proactive and hands on attitude, being mentored and working closely with shift and other specialist team colleagues.

What you'll do
  • Provide reactive level 1 / 2 support to Sky's TV Production and Post Production Facilities, which include all programming and events such as Sky News, Sky Sports News, F1, Football, Cricket, EFL, Golf, Tennis and many other key productions
  • Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers
  • Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large Television Production & Post Production facility
  • Create & update tickets for every task, working these through to resolution
  • Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting.
  • Field calls, deal with routine maintenance and proactive checks, attend routine fault reports
What you'll bring
  • A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching
  • The desire to work in a pressurised environment meeting the demands of a live broadcast environment
  • Knowledge of broadcast chains and platforms
  • Ability to prioritize problems and ensure the best customer experience
  • Excellent troubleshooting skills
  • Ability to resolve complex problems or problems where precedent may not exist
  • Consistently demonstrate strong team behaviours
  • Work provides a significant positive impact on the team and/or the business
  • A degree in Broadcast Engineering/Media Technologies/or equivalent
Shift Pattern

You will be required to work a shift pattern that covers a 7-day fortnight. This would normally be comprised of Week 1 - Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with a one-hour break. As an associate / junior engineer within the team, you would be scheduled to work the early shift for the first year in the role. This would lead onto shadow late & night shifts into year 2 with a view of the successful candidate being fully into the night shift rotation within two years.

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster:
  • Sky Q, for the TV you love all in one place
  • The magic of Sky Glass at an exclusive rate
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • A wide range of Sky VIP rewards and experiences
  • Team overview
Content technology and innovation

Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content

Inclusion & how you'll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.

Your office space

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.

But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we'll back you all the way.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

  • Production Support Specialist

    5 days ago

    London, Greater London, United Kingdom THE PRODUCTION FACTORY Full time

    Job OverviewThe Production Factory is seeking a highly organized and detail-oriented Production Assistant to join our team. As a key member of our production team, you will provide administrative support to our producers and assist with various tasks related to production logistics, equipment management, and communication.Key Responsibilities:Assist...

  • Digital Engineering Manager

    17 hours ago

    London, Greater London, United Kingdom The Engineer Full time

    About The EngineerWe are a leading producer and distributor of speciality foods, working with artisan food producers across the globe. Our mission is to provide high-quality products to our customers while maintaining the highest standards of food safety and hygiene.Job SummaryWe are seeking an experienced Digital Engineering Manager to join our team. As a...

  • Digital Engineering Manager

    13 hours ago

    London, Greater London, United Kingdom The Engineer Full time

    About The EngineerWe are a leading producer and distributor of speciality foods, working with artisan food producers across the globe. Our mission is to provide high-quality products to our customers while maintaining the highest standards of food safety and hygiene.Job SummaryWe are seeking an experienced Digital Engineering Manager to join our team. As a...

  • Product Development Associate

    3 days ago

    London, Greater London, United Kingdom My Product Path Full time

    About the RoleWe are seeking a highly skilled Product Development Associate to join our team at My Product Path. As a Product Development Associate, you will play a crucial role in supporting the overall product management function in the development, launch, and ongoing management of products.Key ResponsibilitiesCollaborate with Cross-Functional Teams: Work...

  • Product Development Associate

    3 days ago

    London, Greater London, United Kingdom My Product Path Full time

    About the RoleWe are seeking a highly skilled Product Development Associate to join our team at My Product Path. As a Product Development Associate, you will play a crucial role in supporting the overall product management function in the development, launch, and ongoing management of products.Key ResponsibilitiesCollaborate with Cross-Functional Teams: Work...

  • Product Development Associate

    1 day ago

    London, Greater London, United Kingdom My Product Path Full time

    About the RoleWe are seeking a highly skilled and motivated Product Development Associate to join our team at My Product Path. As a Product Development Associate, you will play a crucial role in supporting the overall product management function in the development, launch, and ongoing management of products.Key ResponsibilitiesCollaborate with...

  • Product Development Associate

    1 day ago

    London, Greater London, United Kingdom My Product Path Full time

    About the RoleWe are seeking a highly skilled and motivated Product Development Associate to join our team at My Product Path. As a Product Development Associate, you will play a crucial role in supporting the overall product management function in the development, launch, and ongoing management of products.Key ResponsibilitiesCollaborate with...

  • Product Support Associate

    1 week ago

    London, Greater London, United Kingdom costar Full time

    Job SummaryThe Product Support Associate will play a key role in delivering exceptional customer service and support to our clients worldwide.Key ResponsibilitiesMaintain in-depth knowledge of commercial and residential real estate information, analytics, and online marketplaces to resolve client questions or concerns in a timely and accurate...

  • Product Development Associate

    4 days ago

    London, Greater London, United Kingdom My Product Path Full time

    About the RoleWe are seeking a highly skilled and motivated Product Development Associate to join our team at My Product Path. As a Product Development Associate, you will play a crucial role in supporting the overall product management function in the development, launch, and ongoing management of products.Key ResponsibilitiesCollaborate with...

  • Production Coordinator

    4 days ago

    London, Greater London, United Kingdom THE PRODUCTION FACTORY Full time

    Job Title: Production AssistantReports to: Director of ProductionJob Summary:The Production Assistant will provide administrative support to the production team, ensuring the smooth operation of our productions. This role is ideal for someone who is highly organized, proactive, and able to work effectively in a fast-paced environment.Key...

  • Production Coordinator

    5 days ago

    London, Greater London, United Kingdom The Production Guild Full time

    Job Summary:The Production Guild is seeking a highly organized and detail-oriented Assistant Producer to join our team. As an Assistant Producer, you will play a crucial role in the post-production process, ensuring that all schedules are managed efficiently and that clients receive exceptional service.Key Responsibilities:Schedule Management: Input and...

  • Senior Technical Product Associate

    4 days ago

    London, Greater London, United Kingdom JP Morgan Chase Bank, National Association Full time

    About the RoleWe are seeking a highly skilled Technical Product Manager to join our team at JP Morgan Chase Bank, National Association. As a key member of our Accelerator team, you will be responsible for developing and managing products that solve real-world problems and put customers at the center.Key ResponsibilitiesProduct Development: Develop...

  • Senior Technical Product Associate

    3 days ago

    London, Greater London, United Kingdom JP Morgan Chase Bank, National Association Full time

    About the RoleWe are seeking a highly skilled Technical Product Manager to join our team at JP Morgan Chase Bank, National Association. As a key member of our Accelerator team, you will be responsible for developing and managing products that solve real-world problems and put customers at the center.Key ResponsibilitiesProduct Development: Develop...

  • Product Support Associate

    1 day ago

    London, Greater London, United Kingdom STR Full time

    Job DescriptionOverviewSTR, a leading global provider of commercial and residential real estate information, analytics, and online marketplaces, is seeking a highly skilled Product Support Associate to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients, providing timely and...

  • Product Support Associate

    1 day ago

    London, Greater London, United Kingdom STR Full time

    Job DescriptionOverviewSTR, a leading global provider of commercial and residential real estate information, analytics, and online marketplaces, is seeking a highly skilled Product Support Associate to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients, providing timely and...

  • Product Design Associate

    18 hours ago

    London, Greater London, United Kingdom Moonpig Group Full time

    About the RoleWe are seeking a highly skilled Product Design Associate to join our Product & Design team at Moonpig Group. As a key member of our team, you will be responsible for leading the design direction for one of our agile squads, working closely with our talented Product Managers and Engineering Managers.Key ResponsibilitiesDrive User-Centric Design:...

  • Product Design Associate

    21 hours ago

    London, Greater London, United Kingdom Moonpig Group Full time

    About the RoleWe are seeking a highly skilled Product Design Associate to join our Product & Design team at Moonpig Group. As a key member of our team, you will be responsible for leading the design direction for one of our agile squads, working closely with our talented Product Managers and Engineering Managers.Key ResponsibilitiesDrive User-Centric Design:...

  • Post Production Assistant

    5 days ago

    London, Greater London, United Kingdom The Production Guild Full time

    Job Summary:The Production Guild is seeking a highly organized and detail-oriented Assistant Producer to join our team. As an Assistant Producer, you will play a crucial role in the post-production process, ensuring that all schedules are managed efficiently and that client queries are addressed promptly.Key Responsibilities:Schedule Management: Input and...

  • Production Equipment Driver

    1 day ago

    London, Greater London, United Kingdom THE PRODUCTION FACTORY Full time

    Job Title: Production Equipment DriverAbout the Role:The Production Equipment Driver will be responsible for driving an electric van to deliver and collect production equipment, as well as assisting with the preparation, loading, and unloading of the equipment.Key Responsibilities:Drive an electric van to deliver and collect production equipmentCollect craft...

  • Production Equipment Driver

    1 day ago

    London, Greater London, United Kingdom THE PRODUCTION FACTORY Full time

    Job Title: Production Equipment DriverAbout the Role:The Production Equipment Driver will be responsible for driving an electric van to deliver and collect production equipment, as well as assisting with the preparation, loading, and unloading of the equipment.Key Responsibilities:Drive an electric van to deliver and collect production equipmentCollect craft...