Allocations Officer

2 months ago


Gravesend, Kent, United Kingdom Gravesham Borough Council Full time

The Role –

The Allocations Team provide a generic front line customer support service dealing with customers in a responsive, sensitive and professional manner ensuring that the best possible service is provided at all times. Assess and Verify new housing/transfer applications to ensure they are in line with Gravesham's Allocations Scheme, maintain the housing register and advertise and shortlist all social homes. Interviews will be held on Wednesday 29th May 2024.

Our Organisation -

Gravesham Borough Council is committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves.

Centrally located in the Thames Gateway, Gravesham Borough Council provides a range of services to over 106,000 people and 4,000 businesses.

The Borough of Gravesham, situated in the northwest corner of Kent, covers 25,000 acres of the most varied countryside in south east England.

Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.

To find out more detailed information about Gravesham Borough Council please visit us via the following link -

About You -

  • Experience of working with the public
  • Excellent customer service perspective
  • Good, proven, standard of written English
  • A working knowledge of Housing Allocations & Choice Based Lettings Service
  • Knowledge of Eligibility Regulations and housing advice relating to Housing Options.

Our Offer:

  • A minimum of 23 Days Annual Leave plus bank holidays.
  • Membership to Local Government Pension Scheme - Local Government Pension Scheme
  • Career development, training opportunities and access to e-learning
  • Access to eye care vouchers and VDU Glasses
  • External Occupational Health service
  • Cycle to Work Scheme
  • Access to EAP Services 24/7
  • Hybrid Working
  • Free parking

If you would like to have an informal discussion with the recruiting manager please call the Team Manager, Jay Nicholls on

Important Information -

Applicants must be able to demonstrate all essential requirements as listed in the job description.

Equal Opportunities Commitment Statement

Gravesham Borough Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.

We reserve the right to close this vacancy at any time prior to the closing date.


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