Supply Chain Professional Services Lead

4 weeks ago

London, Greater London, United Kingdom NatWest Group Full time

Join us as a Supply Chain Professional Services Lead

  • You'll develop and implement consistent sourcing strategies for Professional Services categories that are consumed by multiple business units of the bank such as Management Consultancy and Managed Workforce
  • We'll look to you to develop appropriate panels and structures which are implemented across the bank, minimising exceptions and improving the overall customer experience
  • This is a great chance to make a real impact as you support our business strategy and shape the way we move forward
What you'll do

This key role involves delivering Professional Services such as Management Consultancy and Managed Workforce to all business units across the Group, implementing consistent sourcing approaches and supply and demand controls for management categories. You'll provide leadership and direction to a team of procurement professionals in the UK and India, ensuring that they are motivated, engaged, and delivering against your strategies for the supported business units.

You'll be managing senior stakeholders and contributing to the strategic direction of the Supply Chain, as part of the leadership team. We'll look to you to structure the strategies and approach to make sure that sustainability is included in the decision-making process.

You'll also:

  • Own the delivery of the professional categories to all business units across the bank
  • Understand the professional services requirements for various business units across the bank and develop appropriate commercial strategies and supplier panels to meet those needs
  • Partner with the main consumers of professional services to ensure that their needs are identified and sourced in a scalable, timely manner
  • Identify commercial opportunities to re-structure how we engage with our professional services firms, thereby improving the bottom line of business areas supported
  • Work with HR and other appropriate stakeholders to develop an overall understanding of the customer journey associated with Professional Services and drive continuous improvement across that journey, including areas which are not directly owned by Supply Chain
  • Lead, coach, and develop a team of procurement professionals and produce results that consistently meet or exceed the expectations of their stakeholders
The skills you'll need

We're looking for an experienced senior leader with a deep understanding of the professional services requirements of a large financial institution. To excel in this role, you'll have a proven track record in people leadership and delivery within a continuous improvement driven environment.

You'll need to be a pragmatic leader who is comfortable working in a dynamic environment with evolving priorities. You'll also be a strategic thinker, able to combine vision with application and convert strategy into implementation.

As well as this, you'll have:

  • A track record of implementing and owning a managed panel of suppliers, restricting exceptions and driving increased value
  • Significant experience of influencing at an executive level
  • A proven ability to build and develop strong relationships with internal customers and other key stakeholders
  • The ability to be comfortable working with data and using data to drive decision making and continuous improvement into the functions
  • The ability to create and drive scalable, future proof, commercial solutions which can be consumed by the business units as required
  • Strong leadership skills with an ability to inspire and motivate a team of sourcing professionals

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