Band 7 Team Leader – Integrated Access Partnership
1 month ago
Job overview
Please see our additional info sheets for full details of the aim of this role and of our service
The Integrated Access Partnership (IAP) is an innovative service that provides urgent and emergency mental health care. We operate across 999, 111 and urgent community services to offer urgent and emergency, integrated physical and mental health support 24/7.
The IAP is seeking a dedicated and experienced Team Leader to join our award-winning mental health crisis service. This full-time role is crucial in providing day-to-day operational management, support, and leadership for our multidisciplinary team.
This new role has been created to enhance our management structure and provide dedicated, on-shift support to our frontline staff. As Team Leader, you will be the go-to person for immediate managerial guidance, focusing entirely on day-to-day operations and staff wellbeing. Unlike other management roles, you will not be involved in regular meetings or long-term projects, allowing you to maintain constant availability for our team during your shift. Your presence on the floor, rotating across our service model, will ensure that staff always have access to managerial support when they need it most. This role is key to bridging the gap between our strategic management and frontline operations, directly contributing to both staff satisfaction and the quality of care we provide to our service users.
For more information about the IAP, please visit our website:
Main duties of the job
The IAP Team Leader will work closely with the mental health clinical coordinator and existing team managers.
As the IAP Team Leader, your role would include:
- Provide visible and accessible managerial support to the team
- Manage daily staffing, including coordinating shift changes and skill mix planning
- Conduct return to work meetings and well-being check-ins
- Handle managerial escalations and same-day complaints
- Assist with supervisions, appraisals, and staff development
- Ensure staff well-being through breaks, debriefs, and incident support
- Coordinate attendance at key clinical meetings
- Oversee administrative tasks related to staffing and operations
This role is crucial in maintaining our high standards of care while ensuring our team members feel supported and valued in their challenging and vital work. The ideal candidate will have a background in mental health, strong leadership skills, and the ability to thrive in a fast-paced, dynamic environment.
Working for our organisation
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
If you are considering relocating to the region we can offer up to £8,000 relocation expenses (subject to terms and conditions). Living in the South West gives you access to vibrant cities, beautiful countryside and great beaches. We have some great schools and it is a lovely place to raise a family.
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