HR Shared Service Administrator

1 month ago


London, Greater London, United Kingdom YNAP GROUP Full time
YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group's Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations.

The Group has 4.3 million high-spending active customers globally. As pioneers in bringing together the realms of technology and luxury, YOOX NET-A-PORTER satisfies the most discerning clientele with expertly curated products from the world's most coveted brands, personalised end-to-end service, the latest technology and inspiring content, all shaped by 20 years of insights into the modern shopper.

To support the teams who are powering this ecosystem we have a global Corporate division consisting of departments including Legal, Finance, Marketing and Sales, Strategy, Human Resources, Central Services and PR and Communications.

Our Corporate division are now seeking a talented HR Shared Service Administrator to join the wider Global HR Team. Some of the essentials for you to know are:

Location: our office in London Westfield, Shepherd's Bush

Reporting into: Global Head of Payroll and HR Shared Services

Workplace Type: Hybrid

Contract Type: Fixed Term Contract (12-months)

Besides a competitive salary, we can offer you:

Performance bonus schemes dependant on the type of role you are in A pension that both you and the company contribute too A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales Private healthcare for you and your family Flexible working A chance to be part of a fun and caring team that support each other Here's a breakdown of what you will be doing:

Our PeopleHub UK team requires a resourceful and bubbly individual who is incredibly organised and full of initiative to support our busy HR team and YNAP Population.

Prepare all employment-related letters for staff including role changes, annual salary increase, family-friendly changes, new starters and leavers Be the Guardian of all HR policies and processes providing 1st line response to policy queries utilizing our ticketing system Workday Help Manage the end to end maternity and paternity process Process Leavers and conduct exit interviews Update and maintain our employee personnel files and keep HR Systems updated Work closely with our payroll team providing support to managers and employees for the Workday system Provide general and comprehensive administration support to the HR Business Partners, Advisors and Recruitment Support the onboarding of our new employees Conduct Right to Work checks for new and existing employees Track and monitor: fixed term contractors, maternity, paternity shared parental leave, probation, visas/right to work and allowances Complete ad hoc duties and projects as required Follow all HR processes and assist in ensuring compliance with these across the team and the wider businesses Contribute to the growth of the company through ideas and department initiatives Ensure that the company values are intrinsic in every part of your role The type of person that we are looking for:

Ideally prior experience in an HR administrative role supporting a busy team and providing first line advice to employee (strong plus) Prior working experience in an Administrative role (nice to have) Discreet, professional and well presented, with excellent communication skills Articulate with excellent writing skills and great attention to detail Exceptionally well organised and efficient Ability to use judgment and seek guidance with confidential issues Great sense of humour, empathy and work ethic Service driven with ability to work to stringent deadlines Pro-active and able to show initiative/ideas to constantly improve the HR service to the business Knowledge of MS Office, specifically Excel/Outlook/Word Knowledge and experience with Workday preferable, but not mandatory From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.

YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Experience Level: Entry levelWorkplace Type: Hybrid


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