Event Volunteer Coordinator

1 month ago

Hersham, United Kingdom RunThrough Full time

OVERVIEW

JOB TITLE: Event Volunteer Coordinator

START DATE: ASAP

JOB TYPE: Full-time (Including weekend work)

SALARY: £24k – 26k (Depending on experience) plus up to 10% annual performance bonus

HOLIDAY: 25 days holiday + bank holidays

BASED: Hersham, Surrey KT12 3PW (travel is involved for events)

TYPE OF WORK: Events/Office-based/Remote working

WORKING HOURS: 42 hrs per week - flexible schedule including weekend and evening events, office days & WFH 

Company: RunThrough


About Us: RunThrough is the UK's largest and Europe’s fastest growing running events company, dedicated to delivering exceptional running experiences and fostering a vibrant community of runners. We are in an extremely exciting period of growth, with 270 events planned and 300,000 entrants expected in 2024. As we expand our reach and continue to build our team, we are looking for a passionate Operations Executive to join us on this exciting journey.


THE ROLE

We are looking for someone with a passion for running and events to join a young, passionate and growing company.

Job Description

As Event Staffing Executive, you will be working directly with our event management team to deliver running events across the UK while leading the recruitment of and communication with event day staff and volunteers.

Key Responsibilities:

  • Event delivery:
  • Collaborate with the event team to plan and execute events
  • Assist in setting up, managing, and dismantling event sites, ensuring that all elements meet our high standards.
  • Support with the delivery of events as Event Village team member/lead on event days
  • Active participation in debriefs after events
  • Volunteer recruitment:
  • Interacting with the wider running community to enhance reputation and engagement
  • Creating new relationships with runners who come to our events
  • Recruit & retain volunteers helping to work towards the 60% volunteer ratio at all events
  • Recruit & manage paid staff for event days where required



Personal Specification:

  • The ideal candidate will have a genuine interest in working in live events, an interest in running/sport and be a fast learner.
  • They will be comfortable speaking to people from different backgrounds, building relationships and helping the team to grow out marshal and volunteer community

Essential:

  • Able to work to strict deadlines and calm under pressure
  • Excellent written and spoken communication skills
  • Strong time management skills
  • Ability to carry out manual tasks
  • Desire to learn, develop and advance personal career prospects
  • Passion for delivering faultless events with a customer-centric focus
  • Willing to work on weekends (Start: 5-6am | Finish: 12pm-2pm) on a rota basis (average of 2 weekends per month)
  • Full UK Driving Licence and willing to drive a van

Desirable:

  • Experience working live events
  • Keen interest in and knowledge of running and sport
  • Experience of managing a small team
  • Experience working with volunteers
  • Previous experience driving a van
  • Personable and confident in social situations
  • Strong organisational and multitasking abilities, with excellent problem-solving and negotiation skills.


BENEFITS

We Love What We Do

  • Free entry to any RunThrough race for you and your family
  • Deeply discounted race entries for your friends
  • £70 race entry fund to participate in non RunThrough events
  • £200 RunThrough Kit voucher
  • 20% Sport Shoes discount
  • Regular social group runs with the team in the great outdoors
  • Flexible working hours to fit around training and exercise 
  • Free personalised coaching provided by our partners New Levels Coaching
  • Free tea, coffee and snacks in the office

We Create Solutions

  • We offer professional development opportunities to upskill you and expose you to new areas of the business
  • We organise personal development opportunities through team building workshops, management training, guest speakers and much more
  • £400 personal electronics allowance (available after 6 months of employment)

We Are There For Each Other

  • We provide access to training that will help you to foster your relationships - mental health awareness, sign language, communication skills etc
  • Monthly 121 welfare check ins with our HR manager in addition to your 121 sessions with your line manager
  • A culture of compassion and camaraderie - we are all here to support each other

We Build Relationships

  • Free regular team socials with your regional teams
  • Bi Annual full team socials with the whole RunThrough team
  • We provide work placements within our subsidiary brands - Runners Retreats, New Levels Coaching, RT Kit, Sports Media Agency, RT Foundation
  • Free membership to the RunThrough Run Club - a place where you can meet and train with other members of the community

We Are Innovators

  • Opportunity to take on side projects in areas of personal interest
  • Mentorship from the senior and national leadership teams to develop leadership skills
  • Opportunities to travel overseas and work on some of our events in Europe, NA, Australia and the Middle East
  • Opportunity to pitch and explore new venue ideas for running, trial and triathlon events


Education: Bachelor’s (preferred)


Start Date: As soon as possible.


How to Apply: Interested candidates should submit their CV and a cover letter outlining their relevant experience and suitability for the role to careers@runthrough.co.uk.



RunThrough is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.


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