Sales & Events Manager (Maternity Cover)
1 month ago
Job Title: Sales & Events Manager (Maternity Cover)
Department: Catering
Reporting to: Head of Sales & Events
Responsible for: Junior Sales & Events Coordinators & Sales and Events Coordinator
Hours: Mon-Fri, 9-5
Salary: £45,000 per annum
How to apply: Please send your CV to HR@lincolnsinn.org.uk
Post Objectives:
To take a lead role on the converting of private function enquiries into profitable business and coordinate the end-to-end management of events while driving sales growth for this extraordinary venue. Identifying and generating new business leads and developing strong relationships with new and existing customers, while ensuring all targets are met. Work with the Head of Sales & Events providing marketing and business development support.
Main Duties:
The following list of duties is indicative of the nature of the post. Priorities, timescales and standards will be set in agreement with management, recognising the level of professional competence of the post-holder.
1.The role entails coordinating private events by:
- Responding to email and telephone inquiries promptly and professionally.
- Conducting show-rounds with potential clients and effectively following up on inquiries to secure profitable private events.
- Offering clients expert advice on event specifics and creating precise event sheets.
- Collaborating with suppliers and relevant Inn's departments to ensure accurate recording of event details.
2.Overseeing the direct line management of Junior Sales & Events Coordinators and Sales & Events Coordinator. Scheduling regular weekly and monthly meetings to provide team support, establish individual objectives, and set team targets.
3.To develop an excellent understanding of the Catering events at the Inn, resolving related catering and event queries.
4.Report and lead weekly Events team meetings to communicate upcoming event details to the wider Catering team.
5.Overseeing business development and marketing initiatives, actively engaging in sales responsibilities by coordinating and participating in exhibitions, showcases, and trade shows as needed to enhance the promotion of the Inn.
6.Responsible for building and maintaining relationships with key industry partners, including event planners, corporate clients, and agencies to foster long-term relationships with clients, encouraging repeat business, referrals, and positive word-of-mouth.
7.Work closely with booking agencies, stylising specific promotions that would be appropriate to this market. Monitor the enquiry and conversion of promotions. Host familiarisation trips to either the agency market or specific agencies when required.
8.Together with the Head of Sales & Events formulate an ongoing Sales & Marketing plan for the year ahead to include account management, promotions and social media promotions and activities. Manage the implementation of all social media content for private events.
9.Create event packages, costings and development of selling tools.
10. Manage and update the events website including promotions, social media and testimonials.
11. To compile monthly reports, including an enquiry analysis and monthly marketing overview, that reports on current activities and the effect previous activities have had on sales. Assist the Head of Sales & Events in sales forecasting an event costing analysis against department budget and GP expectations.
12. Be proficient with Inn’s IT systems, utilising Rendezvous (diary management system) for event bookings, event contracts and event confirmation. To work in a helpful and professional manner with other departments, members, and clients.
13. To undertake any other duties which are commensurate with the level of skill and experience required for this post.
Person Specification
1.At least 2 years’ experience in hospitality sales at a management level, within a unique or historic venue.
2.Demonstrate successful leadership in managing a professional client-facing events team.
3.Proactive sales experience, such as organising and attending exhibitions, showcases, trade shows and regular FAM trips.
4. Ability to successfully manage multiple venue projects simultaneously through effective prioritisation and multi-tasking.
5.Proficient and effective clerical and administrative support, proven ability to manage workload and time with minimum supervision.
6.Proficient use of databases, Word, Excel, Outlook, and diary management software.
7.Exceptional planning, organisational and event coordination skills.
8.Proven ability to answer simple accounting queries.
9.Cultivate great relationships with members of the Inn and staff, promoting the professional behaviour of the events office.
10.Excellent verbal and written communication skills with the ability to communicate clearly with a wide range of people and organisations.
11.Able to be flexible to business demands and to adapt successfully to changing circumstances.
12.Have a clear understanding of the events and London venue industry and aware of the current trends using this to convert business.
13.Willing and able to work unsocial hours when required.
14.Able to demonstrate honesty and integrity in everything you do.
15.Possess a keen interest in current fine dining and wine appreciation.
Benefits
Whats in it for you
There are lots of great reasons to work at Lincoln's Inn, including:
- Generous annual leave entitlement; 30+ days including closure periods over Christmas, Easter and August (for most roles)
- An excellent free lunch
- A 35-hour working week including paid breaks (for most roles)
- Hybrid working (depending on role)
- Overtime paid for Operational roles
- Private Medical Insurance
- A non-contributory 10% Stakeholder Pension Scheme
- Interest-free Season Ticket/Bicycle loan
- Free uniform for operational roles (laundered)
- Enhanced Maternity and Paternity and Shared Parental Leave
- Great annual training and continual development support
- Bicycle stands and shower facilities
- Great annual training and continual development support
- Death in Service benefit; 6 x your annual salary
- Free Eye tests and free chiropody
- Access to a confidential Employment Assistance Programme
- Team building days
- Plenty of social events, such as staff parties, quiz nights etc.
- Employment Membership shopping discounts
The Honourable Society of Lincoln's Inn is committed to ensuring both its members and staff members are treated with dignity and respect throughout their careers. We promote values of trust, transparency, and respect for all through robust policies and procedures.
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