1st Line Support Engineer

4 weeks ago

London Area, United Kingdom Fitzrovia IT Limited Full time

1st Line Support Engineer

London - Hybrid Working (3-4 days in office or onsite, 1-2 days remote working)

Up to £28,000 DOE


Fitzrovia IT are a leading MSP, providing first class IT support services and have been voted as being one of the UK’s Top 25 Best Company to work for in Technology, Top 25 Best Small Company to work for in London, and Top 50 Best Small Company to work for in the UK. We are also a Microsoft Solutions Partner and hold an Investors in People Gold Award.


We are currently looking for an experienced 1st line support engineer to join our expanding service desk team.


You will have experience of working on a busy service desk, resolving technical issues, and will be motivated in ensuring a timely delivery of services. You will be used to delivering a high standard of customer care and escalate problems where appropriate to ensure they are dealt with quickly, in line with SLA’s.


Essential Experience


  • Microsoft Windows Server 2016 – 2022
  • Microsoft 365 Support for Email, SharePoint, OneDrive and Teams
  • Active Directory Management
  • Windows 10, 11 Operating System Support
  • Apple OS and Apple Mac support experience
  • Microsoft Office suite
  • Laptop/desktop and thin client support


Essential Skills


  • Good telephone etiquette
  • Some knowledge of Cisco & Apple Support would be useful


Essential Certification (Any one)

  • MS-900 Microsoft 365 Fundamentals Certification
  • SC-900 Microsoft Security Fundamentals Certification


The ideal candidate will have MSP experience, be a team player with a can-do attitude, be highly motivated to succeed, and an excellent communicator with the proven ability to work under pressure.


Hours: 7.5 hours a day. Rotating shift between 8am – 6pm (either 8am – 4.30pm, 8.30am - 5pm or 9.30am – 6pm)


Holidays: 20 days per year, plus bank holidays


Benefits: Competitive Package Offered, plus Vitality at Work Business for rewards & health benefits, Cycle to Work scheme, monthly & quarterly nights out/events, breakfast on Wednesdays, hybrid working


Exams towards certifications relevant for your role fully paid for by Fitzrovia IT

  • 1st Line Support Engineer

    1 week ago

    London, United Kingdom Get Recruited Full time €30,000

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + Hybrid The Company: Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support...

  • 1st Line Support Engineer

    1 week ago

    London, United Kingdom Get Recruited Full time €30,000

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + Hybrid The Company: Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support...

  • 1st Line Support Engineer

    2 weeks ago

    London, United Kingdom Get-Recruited (UK) Ltd Full time

    1st Line Support Engineer - Entry LevelLondonUp to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support Engineer to join...

  • 1st Line Support Engineer

    1 week ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry LevelSkills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. London Up to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in...

  • 1st Line Support Engineer

    1 week ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry LevelSkills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. London Up to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in...

  • 1st Line Support Engineer

    1 week ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + Hybrid The Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support Engineer to...

  • 1st Line Support Engineer

    2 weeks ago

    London, United Kingdom Get Recruited (UK) Ltd Full time

    1st Line Support Engineer - Entry LevelLondonUp to £30,000 + Excellent Benefits + Training & Progression + Hybrid The Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support Engineer to join...

  • 1st Line Support Engineer

    6 days ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry LevelA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. London Up to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are...

  • 1st Line Support Engineer

    1 week ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support Engineer to...

  • 1st Line Support Engineer

    6 days ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry LevelA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. London Up to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are...

  • 1st Line Support Engineer

    1 week ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support Engineer to...

  • 1st Line Support Engineer

    1 week ago

    London, United Kingdom Get Recruited Full time €30,000

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + Hybrid The Company: Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support...

  • 1st Line Support Engineer

    1 week ago

    London, United Kingdom Get Recruited Full time €30,000

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + Hybrid The Company: Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support...

  • 1st Line Support Engineer

    1 week ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support Engineer to...

  • 1st Line Support Engineer

    3 weeks ago

    London Area, United Kingdom Fitzrovia IT Limited Full time

    1st Line Support Engineer London - Hybrid Working (3-4 days in office or onsite, 1-2 days remote working) Up to £28,000 DOE Fitzrovia IT are a leading MSP, providing first class IT support services and have been voted as being one of the UK’s Top 25 Best Company to work for in Technology, Top 25 Best Small Company to work for in London, and Top 50 Best...

  • 1st Line Support Analyst

    4 weeks ago

    London Area, United Kingdom Brown & Brown Europe Full time

    1st Line IT AnalystLocation: Onsite – LondonFixed Term Contract - 1 yearPackage: Negotiable + BenefitsAs a First Line Support Analyst at Brown & Brown Europe, you will play a crucial role in providing exceptional 1st and 2nd line End User Compute (EUC) support to our internal customers (teammates). Your primary responsibility will be to ensure that our...

  • 1st Line Support Analyst

    3 weeks ago

    London Area, United Kingdom Brown & Brown Europe Full time

    1st Line IT Analyst Location: Onsite – London Fixed Term Contract - 1 year Package: Negotiable + Benefits As a First Line Support Analyst at Brown & Brown Europe, you will play a crucial role in providing exceptional 1st and 2nd line End User Compute (EUC) support to our internal customers (teammates). Your primary responsibility will be to ensure that...

  • 1st Line Support Analyst

    4 weeks ago

    London Area, United Kingdom Brown & Brown Europe Full time

    1st Line IT AnalystLocation: Onsite – LondonFixed Term Contract - 1 yearPackage: Negotiable + BenefitsAs a First Line Support Analyst at Brown & Brown Europe, you will play a crucial role in providing exceptional 1st and 2nd line End User Compute (EUC) support to our internal customers (teammates). Your primary responsibility will be to ensure that our...

  • 1st Line Support Engineer

    1 week ago

    London, Greater London, United Kingdom Get Recruited Full time

    Job Summary:We are seeking an experienced 1st Line Support Engineer to join our IT team at a reputable and expanding business. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Taking orders from and placing orders for customersSupporting customers with...

  • 1st Line Support Engineer

    1 week ago

    London, Greater London, United Kingdom Get Recruited Full time

    Job Summary:We are seeking an experienced 1st Line Support Engineer to join our IT team at a reputable and expanding business. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Taking orders from and placing orders for customersSupporting customers with...