1st Line Support Engineer

4 days ago

London, United Kingdom Get Recruited Full time
1st Line Support Engineer - Entry Level

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
London
Up to £30,000 + Excellent Benefits + Training & Progression + Hybrid

The Company:

Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support Engineer to join their IT team.

As the IT Support / 1st Line Engineer you will be working alongside 4 other engineers and the IT Manager to customers. You will be part of a forward-thinking team, presenting ideas to improve ways of working, simplify solutions and improve the use of IT across the business. You will also benefit from exposure and support to take on more technical queries and fantastic opportunities to progress and further your career.
This is a fantastic opportunity for a driven individual form an IT Support, Customer Service, Order Processing or similar role with excellent organisational skills

The 1st Line Support Engineer Role:

Taking orders from and placing orders for customers
Supporting customers with tickets and queries relating to broadband, mobile, ethernet and fixed voice services
Managing the onboarding of new customers
Texting and dispatching equipment to customers
Providing first line support to newly onboarded and existing customers
Working closely with and supporting the sales and service teams
Logging all reported issues, requests and changes
Monitor the logged issues and prioritise them and your workload accordingly, ensuring they are resolved in a timely manner
The Person:

Experience in a Customer Service, Order Processing, First Line Support, Customer Support, Helpdesk, Service Desk or similar customer facing role
Experience in an IT Support Engineer / 1st Line Support Engineer / IT Support Analyst or similar role is desirable
Excellent knowledge of Microsoft 365, Microsoft Azure and Windows 10
Excellent communication at all levels, both written and verbal.
Able to work effectively and confidently under pressure.Get Recruited is acting as an Employment Agency in relation to this vacancy

  • 1st Line Support Engineer

    2 days ago

    London, United Kingdom Get Recruited Full time €30,000

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + Hybrid The Company: Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support...

  • 1st Line Support Engineer

    2 days ago

    London, United Kingdom Get Recruited Full time €30,000

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + Hybrid The Company: Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support...

  • 1st Line Support Engineer

    6 days ago

    London, United Kingdom Get-Recruited (UK) Ltd Full time

    1st Line Support Engineer - Entry LevelLondonUp to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support Engineer to join...

  • 1st Line Support Engineer

    4 days ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry LevelSkills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. London Up to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in...

  • 1st Line Support Engineer

    5 days ago

    London, United Kingdom Get Recruited (UK) Ltd Full time

    1st Line Support Engineer - Entry LevelLondonUp to £30,000 + Excellent Benefits + Training & Progression + Hybrid The Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support Engineer to join...

  • 1st Line Support Engineer

    4 days ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + Hybrid The Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support Engineer to...

  • 1st Line Support Engineer

    2 days ago

    London, United Kingdom Get Recruited Full time €30,000

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + Hybrid The Company: Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support...

  • 1st Line Support Engineer

    4 days ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support Engineer to...

  • 1st Line Support Engineer

    5 days ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support Engineer to...

  • 1st Line Support Engineer

    2 days ago

    London, United Kingdom Get Recruited Full time €30,000

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + Hybrid The Company: Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support...

  • 1st Line Support Engineer

    12 hours ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry LevelA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. London Up to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are...

  • 1st Line Support Engineer

    5 days ago

    London, United Kingdom Get Recruited Full time

    1st Line Support Engineer - Entry Level London Up to £30,000 + Excellent Benefits + Training & Progression + HybridThe Company:Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced 1st Line Support Engineer to...

  • 1st Line Support Engineer

    3 days ago

    London, Greater London, United Kingdom Get Recruited Full time

    Job Summary:We are seeking an experienced 1st Line Support Engineer to join our IT team at a reputable and expanding business. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Taking orders from and placing orders for customersSupporting customers with...

  • 1st Line Support Engineer

    3 days ago

    London, Greater London, United Kingdom Get Recruited Full time

    Job Summary:We are seeking an experienced 1st Line Support Engineer to join our IT team at a reputable and expanding business. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Taking orders from and placing orders for customersSupporting customers with...

  • IT Support Engineer

    4 weeks ago

    London, Greater London, United Kingdom Mackenzie Jones Full time

    Position: IT Support Engineer - 1st & 2nd LineEmployment Type: PermanentSalary: £34K + Comprehensive Benefits PackageLocation: Onsite - Central LondonThis role involves working onsite Monday to Friday during term time, with the possibility of remote work or adjusted hours during school holidays.Eligibility: Must be authorized to work in the UK.Mackenzie...

  • 1st Line Support Engineer

    1 week ago

    London, United Kingdom Fitzrovia IT Limited Full time

    1st Line Support EngineerAll the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.London - Hybrid Working (3-4 days in office or onsite, 1-2 days remote working)Up to £28,000 DOEFitzrovia IT are a leading MSP, providing first class IT support services and have been voted as being...

  • 1st Line Support Engineer

    1 week ago

    London, United Kingdom Fitzrovia IT Limited Full time

    1st Line Support EngineerAll the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.London - Hybrid Working (3-4 days in office or onsite, 1-2 days remote working)Up to £28,000 DOEFitzrovia IT are a leading MSP, providing first class IT support services and have been voted as being...

  • 1st Line Support Engineer

    2 weeks ago

    London, United Kingdom Fitzrovia IT Limited Full time €28,000

    1st Line Support Engineer London - Hybrid Working (3-4 days in office or onsite, 1-2 days remote working) Up to £28,000 DOE Fitzrovia IT are a leading MSP, providing first class IT support services and have been voted as being one of the UK’s Top 25 Best Company to work for in Technology, Top 25 Best Small Company to work for in London, and Top 50 Best...

  • 1st Line Support Engineer

    3 weeks ago

    London, United Kingdom Fitzrovia IT Limited Full time €28,000

    1st Line Support Engineer London - Hybrid Working (3-4 days in office or onsite, 1-2 days remote working) Up to £28,000 DOE Fitzrovia IT are a leading MSP, providing first class IT support services and have been voted as being one of the UK’s Top 25 Best Company to work for in Technology, Top 25 Best Small Company to work for in London, and Top 50 Best...

  • 1st Line Support Engineer

    1 month ago

    London, United Kingdom Fitzrovia IT Limited Full time

    1st Line Support EngineerLondon - Hybrid Working (3-4 days in office or onsite, 1-2 days remote working)Up to £28,000 DOEFitzrovia IT are a leading MSP, providing first class IT support services and have been voted as being one of the UK’s Top 25 Best Company to work for in Technology, Top 25 Best Small Company to work for in London, and Top 50 Best Small...