Service Delivery Manager

2 weeks ago


Corsham, United Kingdom Computer Network Defence Ltd (CND) Full time

Role: Service Delivery Manager (Maternity Cover)

Location: Hybrid & Corsham

Clearance: BPSS

Duration: Immediate to July 2025


Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Does the prospect of working with talented Cyber staff excite you?


Computer Network Defence (CND) are looking for a Service Delivery Manager to work with us on primarily our Blue Team services. The role will encompass everything from onboarding new client requirements, scoping and liaising with our technical staff to ensure that the necessary services are delivered in a smooth and efficient manner. As a confident communicator, you will act as the bridge between the client and the technical team, ensuring that all elements necessary for success are in place before, during and after delivery of the services.


CND have a reputation for excellence when it comes to both our technical ability and the customer service that is offered by the Service Delivery team. The majority of our work is via reputation and referral, so this role is key to our current and continued success.


Key Responsibilities:

  • Ensure that current services offered are meeting client demands, and offer suggestions to improve
  • Work with the technical team and clients to scope engagements accurately
  • Engage with CND’s finance team to ensure invoicing works smoothly
  • Regularly speak with our technical partners to ensure our services are aligned with their products
  • Arrange and lead meetings between our technical team and client stakeholders
  • Respond to expressions of interest in CND services, ensuring the correct information is shared


Essential Skills:

  • Experience with project management and project coordination
  • Excellent stakeholder engagement skills, being able to communicate technical concepts to a non-technical audience
  • Extensive experience as a team manager and leader
  • Good organisational and time management skills
  • Reliable and self motivated, able to prioritise daily tasks effectively


Desirable Skills

  • Knowledge of CRM systems and other client management tools


With a team dedicated to improving our clients’ security, and the chance to be the face of the operation, this role provides a great deal of scope for someone to leave a lasting impact.


Candidates must hold valid UK Security Clearance or be able to attain the level of Clearance specified.


To apply please send a CV and covering letter outlining your suitability, salary requirements and availability to CNDJobs@CNDLtd.com


If you do not hear back from the team within 14 days, please assume you have been unsuccessful.


In line with Asylum & Immigration Legislation, all applicants must be eligible to live and work in the EU. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Furthermore, in view of the nature of the work, all potential employees will undergo stringent reference and identity checks.



  • Corsham, United Kingdom Computer Network Defence Ltd (CND) Full time

    Role: Service Delivery Manager (Maternity Cover) Location: Hybrid & Corsham Clearance: BPSS Duration: Immediate to July 2025 Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Does the prospect of working with talented Cyber staff excite you? Computer Network Defence (CND) are looking for a Service...


  • Corsham, United Kingdom Computer Network Defence Ltd (CND) Full time

    Role: Service Delivery Manager (Maternity Cover)Location: Hybrid & CorshamClearance: BPSSDuration: Immediate to July 2025Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Does the prospect of working with talented Cyber staff excite you?Computer Network Defence (CND) are looking for a Service Delivery...


  • Corsham, United Kingdom Computer Network Defence Ltd (CND) Full time

    Job DescriptionRole: Service Delivery Manager (Maternity Cover)Location: Hybrid & CorshamClearance: BPSSDuration: Immediate to July 2025Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Does the prospect of working with talented Cyber staff excite you?Computer Network Defence (CND) are looking for a...


  • Corsham, Wiltshire, United Kingdom Computer Network Defence Ltd (CND) Full time

    Job Description Role: Service Delivery Manager (Maternity Cover) Location: Hybrid & Corsham Immediate to July 2025 Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Computer Network Defence (CND) are looking for a Service Delivery Manager to work with us on primarily our Blue Team services. The role...


  • Corsham, Wiltshire, United Kingdom Computer Network Defence Ltd (CND) Full time

    Role: Service Delivery Manager (Maternity Cover) Location: Hybrid & Corsham Immediate to July 2025 Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Computer Network Defence (CND) are looking for a Service Delivery Manager to work with us on primarily our Blue Team services. The role will encompass...


  • Corsham, Wiltshire, United Kingdom Computer Network Defence Ltd (CND) Full time

    Role: Service Delivery Manager (Maternity Cover) Location: Hybrid & Corsham Immediate to July 2025 Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Computer Network Defence (CND) are looking for a Service Delivery Manager to work with us on primarily our Blue Team services. The role will encompass...


  • Corsham, Wiltshire, United Kingdom Computer Network Defence Ltd (CND) Full time

    Job Description Role: Service Delivery Manager (Maternity Cover) Location: Hybrid & Corsham Clearance: BPSS Duration: Immediate to July 2025 Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Does the prospect of working with talented Cyber staff excite you? Computer Network Defence (CND) are looking...


  • Corsham, Wiltshire, United Kingdom Computer Network Defence Ltd (CND) Full time

    Role: Service Delivery Manager (Maternity Cover) Location: Hybrid & Corsham Clearance: BPSS Duration: Immediate to July 2025 Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Does the prospect of working with talented Cyber staff excite you? Computer Network Defence (CND) are looking for a Service...


  • Corsham, Wiltshire, United Kingdom Computer Network Defence Ltd (CND) Full time

    Role: Service Delivery Manager (Maternity Cover) Location: Hybrid & Corsham Clearance: BPSS Duration: Immediate to July 2025 Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Does the prospect of working with talented Cyber staff excite you? Computer Network Defence (CND) are looking for a Service...


  • Corsham, Wiltshire, United Kingdom Security Cleared Jobs Full time

    Telecommunications Delivery Manager - Inside IR35 Contract Term: Ministry of Defence Hybrid – Corsham 2-3 days per week This role sits within the Defence Digital - Service Delivery Organisation supporting the delivery of the Fixed Connectivity 1 organisation. Delivering DD response to BT Openreach Withdrawal programme that ceases UK Integrated...


  • Corsham, Wiltshire, United Kingdom Alexander Mann Solutions (on behalf of Public Sector Resourcing Full time

    Telecommunications Delivery Manager - Inside IR35 Contract Term: 21 months (until 25/02/2026) Ministry of Defence Location: Hybrid – Corsham 2-3 days per week This role sits within the Defence Digital - Service Delivery Organisation supporting the delivery of the Fixed Connectivity 1 organisation. Delivering DD response to BT Openreach Withdrawal...


  • Corsham, Wiltshire, United Kingdom Security Cleared Jobs Full time

    Telecommunications Delivery Manager - Inside IR35 Contract Term: 21 months (until 25/02/2026) Contracting Authority: Ministry of Defence Location: Hybrid – Corsham 2-3 days per week This role sits within the Defence Digital - Service Delivery Organisation supporting the delivery of the Fixed Connectivity 1 organisation. The role is responsible for: ...


  • Corsham, Wiltshire, United Kingdom Alexander Mann Solutions (on behalf of Public Sector Resourcing Full time

    Telecommunications Delivery Manager - Inside IR35 Contract Term: 21 months (until 25/02/2026) Contracting Authority: Ministry of Defence Location: Hybrid – Corsham 2-3 days per week This role sits within the Defence Digital - Service Delivery Organisation supporting the delivery of the Fixed Connectivity 1 organisation. The role is responsible for: ...


  • Corsham, United Kingdom Vysiion Full time

    **Vysiion** Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology...

  • CSI Manager

    3 weeks ago


    Corsham, United Kingdom FryerMiles Full time

    IT Continual Service Improvement (CSI) Manager - £490 per day outside IR35 (Hybrid, Corsham) APPLICANTS MUST HOLD ACTIVE SC SECURITY CLEARANCE. Job Description: The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and failures. Continual Service Improvement aims to continually...

  • CSI Manager

    3 weeks ago


    Corsham, United Kingdom FryerMiles Full time

    IT Continual Service Improvement (CSI) Manager - £490 per day outside IR35 (Hybrid, Corsham)APPLICANTS MUST HOLD ACTIVE SC SECURITY CLEARANCE.Job Description:The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and failures. Continual Service Improvement aims to continually improve...

  • Service Colleague

    3 days ago


    Corsham, United Kingdom Asda Full time

    **Job Title**: Service Colleague ***Location**: Corsham ***Employment Type**: Part time ***Contract Type**: Permanent ***Shift Pattern**: Work Shift: Days ***Hours per Week**: 12 ***Pay Rate**: £11.44 ***Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 28 May 2024 Service Colleague Our operation runs 27 days per week and with that...

  • Service Colleague

    20 hours ago


    Corsham, United Kingdom Asda Full time

    Service Colleague - Corsham Job TitleService ColleagueLocationCorshamEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week12Pay Rate£11.44CategoryRetail Hourly Colleagues, Sales StaffClosing Date28 May 2024 Service ColleagueOur operation runs 27 days per week and with that brings a wide variety of shift patterns. If...


  • Corsham, United Kingdom NonStop Consulting Ltd Full time

    Are you a qualified Project Manager who is looking to develop his skills by working for the UK Government? Do you have experience within the Public Sector and an Agile environment? Are you tired of being caught in the traffic jam because of having to be in the office every single day? Then this might be an amazing opportunity for you! NonStop is looking...


  • Corsham, Wiltshire, United Kingdom CGI Full time

    Job order - J(Apply online only) - Permanent Full TimeTitle 4th Line Service Engineer (DV Security Clearance) Category Infrastructure/Cloud City Corsham, England - South West, United Kingdom Job Description 4th Line Service Engineer (DV Security Clearance) Position Description CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been...