Lead User Researcher

4 weeks ago


London Area, United Kingdom Anson McCade Full time

User Researcher – SC Cleared – GDS Projects


We’re looking for a talented User Researcher to join a fast-paced team, working on meaningful projects within the public sector. If you have a passion for user-centered design and experience in government digital services (GDS), this is an opportunity to make a real impact.


Role Highlights:

  • Conduct research to understand user needs, behaviors, and motivations, shaping products and services that genuinely improve lives
  • Collaborate with cross-functional teams, including designers, developers, and product managers, to integrate research insights into the design process
  • Design and execute research strategies, including usability testing, interviews, and surveys, ensuring alignment with GDS standards
  • Communicate findings and actionable recommendations to stakeholders, driving evidence-based decision-making
  • Use your understanding of accessibility and inclusivity to ensure services are usable for all citizens


Requirements:

  • Active SC Clearance is essential
  • Strong experience in user research, ideally within GDS frameworks
  • Skilled in both qualitative and quantitative research methods
  • Ability to work collaboratively in agile environments
  • Excellent communication skills to convey insights effectively


Package:

  • Salary up to £86,000
  • Comprehensive benefits package, including pension and health coverage


This role offers a chance to work on transformative projects and contribute to the future of digital public services. Apply today to make an impact



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