Lead User Researcher

5 months ago

London, United Kingdom Department for Environment, Food and Rural Affairs Full time

**Details**:
**Reference number**:

- 342932**Salary**:

- £52,120 - £64,380- Grade 7 National: £52,120 - £58,540, London: £57,316 - £64,380 plus industry leading pension and benefits. For details of our pay on appointment policy, please see below under the heading ‘Salary’.- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Grade 7**Contract type**:

- Permanent**Business area**:

- DEFRA - COO - Digital, Data & Technology Services**Type of role**:

- Digital
- Information Technology**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Please be aware that space within the London office is restricted and it may not be possible to be based in this location.About the job

**Job summary**:
Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.

Digital, Data and Technology Services (DDTS) is the trusted team for digital across the entire Defra Group.

We have around 1,200 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.

**Find out more about DDTS**:
Defra digital, data and technology blog

LinkedIn

Defra Jobs

**Job description**:

- User Researchers are key figures in the teams that design and deliver services. They help their teams develop a deep understanding of the people - citizens, businesses or government colleagues - who use a service. Their findings allow their teams to design and build better services more quickly and at lower cost and risk and to continuously improve services, based on data and evidence.
- As a Lead User Researcher in DDTS, you will lead and align user research activities across several teams. You will ensure that teams take a user centred, evidence-based approach to service design and delivery. You will develop user research capability and assure good user research practice.**Person specification**:
**Responsibilities**
- Leading and managing user researchers and user research activities across a programme or several teams.
- Working with management teams and Delivery Managers to ensure a common understanding of priorities, playing an active role in matching researchers to requirements.
- Contributing evidence from user research to inform service propositions and roadmaps.
- Overseeing the work of user researchers to ensure work is meeting GDS/CDDO service standards and is being delivered pragmatically and to a high quality, intervening if research falls below expected standards.
- Working with colleagues and stakeholders to create a culture of user centred and evidence-based service design and delivery, with teams actively involved in user research, and advocating for benefits of operating this way.
- Managing the professional development of staff.
- Engaging with colleagues across the organisation and across government to collaborate on user research and share relevant findings.
- Contributing to the organisation and cross-government user research communities - including presenting at meetups, writing blog posts and leading on aspects of practice.

**Skills and Experience**
- Experience of working with management teams and stakeholders to understand business needs and aligning research prioritisation and delivery to these needs.
- Managing, mentoring or leading a team, ensuring they are performing against delivery goals and working to develop their capability.
- Design and execution of user research projects in complex organisations or contexts.
- A proven background in helping teams adopt a wide range of user research methods, co-design, analysis and synthesis techniques and approaches to presenting and sharing findings. Advocating and building stakeholder buy-in, where necessary.
- Experience of integrating user-centred practices into agile workflows.
- The ability to advocate for inclusive practices and include all kinds of users in appropriate research activities to help teams understand the diversity of people who use their services.
- Providing oversight of user researchers to continually assure, improve and innovate user research practices.
- Responding to delivery pressures of an agile environment, demonstrating good professional judgement and flexibility.

**Selection process**

The Civil Service marks each element of the selection process on a merit basis. You can visit the gov.uk website for further information on the Civil Service rating scale.

Ensure you have tail

  • Lead User Researcher

    6 months ago

    London, United Kingdom Government Digital Service Full time

    **Details**: **Reference number**: - 323733**Salary**: - £64,700 - £83,353- Up to £83,353 for London and £75,970 for national -based on capability. The base salary of this grade is £68,790 for London and £64,700 for other locations. Offers made above this will be made up with a specialist pay allowance**Job grade**: - Grade 6**Contract type**: -...

  • Lead User Researcher

    1 day ago

    London, United Kingdom Anson McCade Full time

    Lead User Researcher – SC Cleared £80,000 + bonus London – Hybrid (2 days on-site)A global design studio is looking for an experienced User Researcher to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services.This role is dedicated to using agile methodologies to ensure that every discovery and design...

  • Lead User Researcher

    6 months ago

    London, United Kingdom Department for Business and Trade Full time

    **Details**: **Reference number**: - 323422**Salary**: - £48,981 - £65,600- London: £52,694 - £65,600 / National: £48,981 - £58,000 (including allowance). Salary is determined by proficiency level assessed at interview. Salary is dependent on location and technical skills as assessed at interview.- A Civil Service Pension with an average employer...

  • Lead User Researcher

    1 week ago

    London Area, United Kingdom Anson McCade Full time

    Lead User Researcher – SC Cleared £80,000 + bonus London – Hybrid (2 days on-site)A global design studio is looking for an experienced User Researcher to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services.This role is dedicated to using agile methodologies to ensure that every discovery and design...

  • Lead User Researcher

    1 day ago

    London Area, United Kingdom Anson McCade Full time

    Lead User Researcher – SC Cleared £80,000 + bonus London – Hybrid (2 days on-site)A global design studio is looking for an experienced User Researcher to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services.This role is dedicated to using agile methodologies to ensure that every discovery and design...

  • User Research Lead

    4 weeks ago

    London, Greater London, United Kingdom Nothing Full time

    About the Role:This is a unique opportunity to develop, deploy, and lead user research within our innovative Software creative team. You'll work closely with talented designers and engineers to plan, execute, and analyse user research studies that inform our software product strategy and design decisions.Responsibilities:Lead all user research initiatives...

  • User Research Lead

    1 month ago

    London, Greater London, United Kingdom Nothing Full time

    About the Role:This is a unique opportunity to develop, deploy, and lead user research within our innovative Software creative team. You'll work closely with talented designers and engineers to plan, execute, and analyse user research studies that inform our software product strategy and design decisions. Your work will incorporate cutting-edge AI solutions...

  • User Research Lead

    6 months ago

    London, United Kingdom Nothing Full time

    Who are we? Here at Nothing, we're building a world where tech is fun again. Remember a time where every new product made you excited? We're bringing that back. To get there we're gathering the creative and the curious. Those that are passionate enough to question the old and embrace the new. In return, you'll be part of a movement. Contributing to a...

  • User Researcher

    5 months ago

    London, United Kingdom Public Sector Resourcing Full time

    **User Researcher **(Inside IR35)** **Contract Term: 6 Months*** **Contracting Authority: Cabinet Office - GDS** **Location: Hybrid - London, Manchester or Bristol** **As a User researcher your main responsibilities will be to**: - Plan, design and prepare a range of user research activities to support the design, development and continuous improvement...

  • Lead Digital User Researcher

    3 weeks ago

    London, Greater London, United Kingdom Tbwa ChiatDay Inc Full time

    Job Title: Lead Digital User ResearcherWe are seeking a highly skilled Lead Digital User Researcher to join our team at Flo Health. As a key member of our research team, you will be responsible for leading user research projects to inform product development and drive business growth.Key Responsibilities:Lead user research projects to identify customer needs...

  • Lead User Researcher

    6 months ago

    London, United Kingdom Public Sector Resourcing Full time

    **Lead User Researcher (Inside IR35)** **Contract Term: 12 Months** **Contracting Authority: The Home Office** **Location: Hybrid Working - One or Two Days per week in either London, Sheffield or Manchester** The first duty of Government is to protect the public. Since 1782, the Home Office has led work to keep the country safe from those who seek to do...

  • User Researcher

    2 weeks ago

    London, United Kingdom Spotlight Sports Group Full time

    Spotlight Sports Group is a global media and technology company specialising in content and data within sports betting, horse racing and fantasy sports. With over 400 employees, the group operates multiple award-winning brands, including Racing Post, the world’s largest horse racing affiliate, Pickswise, myracing and Free Super Tips. We partner with...

  • Lead User Researcher

    3 weeks ago

    London,, UK, United Kingdom Anson McCade Full time

    User Researcher – SC Cleared – GDS ProjectsWe’re looking for a talented User Researcher to join a fast-paced team, working on meaningful projects within the public sector. If you have a passion for user-centered design and experience in government digital services (GDS), this is an opportunity to make a real impact.Role Highlights:Conduct research to...

  • Lead User Researcher

    3 weeks ago

    London, United Kingdom Anson McCade Full time

    User Researcher – SC Cleared – GDS ProjectsWe’re looking for a talented User Researcher to join a fast-paced team, working on meaningful projects within the public sector. If you have a passion for user-centered design and experience in government digital services (GDS), this is an opportunity to make a real impact.Role Highlights:Conduct research to...

  • User Experience Research Lead

    2 days ago

    London, Greater London, United Kingdom Third Bridge Full time

    **Job Title:** User Experience Research Lead**About the Role:We are seeking a highly skilled User Experience Research Lead to join our Product Design team at Third Bridge.As a key member of our team, you will play a critical role in shaping our UX processes and ensuring that our products meet the needs of our users.**Responsibilities:Conduct user research to...

  • Lead User Researcher

    3 weeks ago

    London Area, United Kingdom Anson McCade Full time

    User Researcher – SC Cleared – GDS ProjectsWe’re looking for a talented User Researcher to join a fast-paced team, working on meaningful projects within the public sector. If you have a passion for user-centered design and experience in government digital services (GDS), this is an opportunity to make a real impact.Role Highlights:Conduct research to...

  • User Researcher

    7 months ago

    London, United Kingdom Metrica Recruitment Full time

    My client is one of the largest providers of consulting and technology services, providing a collaborative, friendly and entrepreneurial environment. A truly global consultancy with offices based in central London and a broad client base of blue chip companies, the company operates across a variety of sectors and industries. Working within business analytics...

  • User Researcher

    6 months ago

    London, United Kingdom Distributed Full time

    **User Researcher** **Contract - UK Remote** **_ Who are we?_** We're a software development company building the world's Elastic Workforce, reinventing work and challenging the assumption that a local team = the best team. We help businesses deliver technical projects better than ever before through our platform and on-demand Elastic Teams. What's in it...

  • User Researcher

    5 months ago

    London, United Kingdom Consortia Full time

    **User Researcher | London, Hybrid | Up to £50,000 P/A!** Are you passionate about creating inclusive digital experiences and conducting cutting-edge user research? Are you seeking a role where flexibility meets impactful work and endless opportunities for growth? Consortia are enthusiastic about offering a fantastic opportunity for a **User Researcher**...

  • User Researcher

    4 weeks ago

    London, United Kingdom CV-Library Full time

    Join us as a UX Researcher You’ll have strong previous experience in a User Research role using both qualitative and quantitative methodologies Display solid capability across the whole User Research lifecycle from defining recruitment briefs and research objectives through to synthesis and reporting Strong experience in a wide range of research...