Current jobs related to Customer Support Administrator - Glasgow - Trespass

  • Customer Support

    4 weeks ago

    Glasgow, United Kingdom Arrow Group Full time

    Join a team that makes a difference. Daily. Are you our new Customer Support- Administrator?We're on the lookout for fantastic Customer Support - Administrators who will love speaking with people over the telephone and providing financial solutions to their queries. You don't have to have contact centre experience; we know that customer service experience...

  • Customer Support Administrator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Intrum Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Administrator to join our team at Intrum. As a Customer Support Administrator, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their financial needs are met and their queries are resolved in a timely and professional...

  • Customer Support Administrator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Intrum Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Administrator to join our team at Intrum. As a Customer Support Administrator, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their financial needs are met and their queries are resolved in a timely and professional...

  • Customer Support Administrator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Intrum Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Administrator to join our team at Intrum. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their financial needs are met and their queries are resolved in a timely and...

  • Customer Support Administrator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Intrum Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Administrator to join our team at Intrum. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their financial needs are met and their queries are resolved in a timely and...

  • Customer Support Administrator

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Intrum Full time

    Role OverviewWe are seeking a skilled Customer Support Administrator to join our team at Intrum. As a key member of our customer support team, you will play a vital role in providing exceptional customer service and resolving financial queries.Key ResponsibilitiesSupport customers via email and digital channels, providing tailored solutions to their...

  • Customer Support Administrator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Intrum Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Administrator to join our team at Intrum. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their financial needs are met and their queries are resolved in a timely and...

  • Customer Support Administrator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Intrum Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Administrator to join our team at Intrum. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their financial needs are met and their queries are resolved in a timely and...

  • Customer Support- Administrator

    1 month ago

    Glasgow, United Kingdom CV-Library Full time

    Join a team that makes a difference. Daily. Are you our new Customer Support- Administrator? We're on the lookout for fantastic Customer Support - Administrators who will love speaking with people over the telephone and providing financial solutions to their queries. You don't have to have contact centre experience; we know that customer service...

  • Customer Support- Administrator

    1 month ago

    Glasgow, United Kingdom Intrum Full time

    Join a team that makes a difference. Daily. Are you our new Customer Support- Administrator?We're on the lookout for fantastic Customer Support - Administrators who will love speaking with people over the telephone and providing financial solutions to their queries. You don't have to have contact centre experience; we know that customer service experience...

  • Customer Support Administrator

    5 months ago

    Glasgow, United Kingdom C F Services Ltd ta C F Furniture and Flooring Full time

    CF Services has been providing furniture and flooring solutions to local authorities, housing associations and caring organisations since 1997. Our aim is to provide a single source of quality domestic furnishings - all to meet a budget set by our customers. Due to continued expansion we now have a vacancy for the following person at our East Kilbride...

  • Customer Support Administrator

    5 months ago

    Glasgow, United Kingdom C F Services Ltd ta C F Furniture and Flooring Full time

    CF Services has been providing furniture and flooring solutions to local authorities, housing associations and caring organisations since 1997. Our aim is to provide a single source of quality domestic furnishings - all to meet a budget set by our customers. Due to continued expansion we now have a vacancy for the following person at our East Kilbride...

  • Customer Support Administrator

    5 months ago

    Glasgow, United Kingdom C F Services Ltd ta C F Furniture and Flooring Full time

    CF Services has been providing furniture and flooring solutions to local authorities, housing associations and caring organisations since 1997. Our aim is to provide a single source of quality domestic furnishings - all to meet a budget set by our customers. Due to continued expansion we now have a vacancy for the following person at our East Kilbride...

  • Customer Support Administrator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Intrum Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Administrator to join our team at Intrum. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage a portfolio of customer accounts, providing tailored solutions to reduce...

  • Customer Support Administrator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Intrum Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Administrator to join our team at Intrum. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage a portfolio of customer accounts, providing tailored solutions to reduce...

  • Customer Support- Administrator

    1 month ago

    Glasgow, United Kingdom Intrum Full time

    Join a team that makes a difference. Daily. Are you our new Customer Support- Administrator? We're on the lookout for fantastic Customer Support - Administrators who will love speaking with people over the telephone and providing financial solutions to their queries. You don't have to have contact centre experience; we know that customer service experience...

  • Customer Support Administrator

    4 weeks ago

    Glasgow, United Kingdom CV-Library Full time

    I am currently recruiting for an Customer Support Administrator to join my client in Paisley, where you will work within a Housing association, on an ongoing temporary contract. This will be office based and there is parking available on-site. You will be based in the office working Monday - Thursday 8:45am - 5pm and a Friday 8:30am - 3:30pm, working a...

  • Customer Support- Administrator

    1 month ago

    Glasgow, United Kingdom Intrum Full time

    At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.Join a team that makes a difference. Daily.  Are you our new Customer Support- Administrator?We’re on the lookout for fantastic Customer Support - Administrators who will love speaking with people over the...

  • Customer Support Administrator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Intrum Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Administrator to join our team at Intrum. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Manage a portfolio of customer...

  • Customer Support Administrator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Intrum Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Administrator to join our team at Intrum. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Manage a portfolio of customer...

Customer Support Administrator

2 months ago

Glasgow, United Kingdom Trespass Full time

Customer Support Administrator

Role Profile

Reports to:        Customer Experience Manager

Location:            Glasgow, office based

Salary:                 Dependant on experience

Hours:                  42.5 hours per week (8.30am to 5.30pm)

 

Role Overview

Due to the continued growth across both domestic and international e-commerce channels, we’re seeking to further strengthen our team with the introduction of an additional Customer Support Administrator. 


Could you be who we are looking for?

The successful candidate is likely to have/demonstrate:

  • Experience of working in a customer service role
  • Excellent interpersonal and communication skills both at a written and spoken level
  • Confidence in handling customer complaints, providing appropriate solutions and/or alternatives within time limits following Company policies and procedures
  • Experience in recording of all customer interactions, meeting pre-set Quality targets
  • Manage end to end customer experiences
  • Ability to identify improvement opportunities to ensure processes and tools are effective and efficient
  • Strong analytical skills with experience of MS Excel and content management systems
  • Self-motivated with strong personal time management & problem solving skills
  • Excellent Team player
  • Can do attitude with a flexible approach to the role
  • Multiple language skills will be treated as an advantage. 

 

 

Core responsibilities of this role include:

  • Delivery of excellent customer service on each and every call
  • First point of contact for customer escalations and complaints
  • Processing customer returns and exchanges
  • Order processing and administration



Working for Trespass

  • You will receive 30 days holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to
  • Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors
  • Relaxed dress code
  • Free parking as there is nothing worse than parking metres and additional costs, meaning…. buy the coffee
  • Full access to our fantastic Employee Assistance Programme and much more


We want like-minded, committed individuals to join us and be part of our continued success so if this sounds like a good fit for you then we welcome you to apply.  


Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.